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Last updated:Today at 14:59
Train companies affected:London Overground, Southern

Feltham (FEL)

Feltham station, Hounslow Road, Feltham, Greater London, TW13 4BY

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:55 - 21:40
  • Opening Hours Saturday: 06:25 - 21:40
  • Opening Hours Sunday: 07:10 - 21:40
Location

Outside the entrance to platform 2 and in booking hall

London Fare Zone

Zone 6

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Feltham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:30 - 23:00
  • Information Services Opening Times Saturday: 05:30 - 23:00
  • Information Services Opening Times Sunday: 07:00 - 23:00

Staff Help Available

  • Staff Help Available Monday to Friday: 05:30 - 23:00
  • Staff Help Available Saturday: 05:30 - 23:00
  • Staff Help Available Sunday: 07:00 - 23:00

Customer Help Points

Yes

Customer Help points are located on every platform

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Feltham.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station - This station has step-free access to all platforms.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms

No

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Wellesley Parade

Accessible spaces

1 spaces

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:30 - 23:00
  • Staff help available Saturday: 05:30 - 23:00
  • Staff help available Sunday: 07:00 - 23:00
Customer Help Points and Meeting Point

Yes

Customer Help points are located on every platform

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Spaces

20 spaces

Accessible spaces

1 space

Parking is chargeable for all vehicles.

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Yes

Wellesley Parade

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.40
  • Off-peak rate £6.80
  • Rate per day £8.30
  • Rate on Saturday £4.10
  • Rate on Sunday £4.10
  • Rate per week £33.10
  • Rate per month £116.90
  • Rate per 3 months £350.70
  • Rate per year £1169.00

Notes

RingGo Code 2042.

Hourly rate available from 1200 from RingGo ONLY.

Bank Holiday £4.10.

Off-Peak from 1200 Monday to Friday.

Weekend ticket available from 0001 Friday until 0359 Tuesday £12.30.

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Public Wi-Fi

Yes

Bicycle Storage

Spaces

105 spaces

3 lockers and 102 cycle stand parking spaces

Type of Storage

Compounds, Lockers, Stands & Racks

Location

Platform 2 car park and outside min entrance.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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