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Filton Abbey Wood (FIT)

Filton Abbey Wood station, Station Road, Filton, Bristol, City of, BS34 7JW

The ticket office, toilets and waiting rooms will have the following changes to planned opening hours:

Ticket office and station facilities will be closed until further notice

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 16:15 - 19:15
  • Opening Hours,Saturday to Sunday: Unavailable

Please note the ticket vending machine is Card Only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 12:00 - 18:00
  • Information Services Opening Times,Saturday to Sunday: Unavailable

Staff Help Available

Unavailable

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

For a 360 tour of the station please click HERE or for a guided video tour click HERE.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms.

Step free access is available to each platform via a ramp bridge. The graident of the ramp is steeper than present guidelines.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Induction loop pay phones

Available

Public telephones are not accessible

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

No

Impaired mobility set down/pick-up point available

Available

Set down/pick up points in car park adjacent ramp to platforms

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Unavailable

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

No

Waiting Rooms

Unavailable

Seating Area

Available

Operator

South Gloucester Council

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

54 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Set down/pick up points in car park adjacent ramp to platforms

Car park CCTV

No

Refreshment Facilities

Unavailable

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are not accessible

Public Wi-Fi

Unavailable

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

18 spaces

Please note cycles can be carried on our trains free of charge. No spaces covered on platforms 2/3. 18 stands and 30 cycle safes

Type of Storage

Stands & Lockers

Location

Cycle safes located in car park. Stands on platforms 2 and 3.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

No

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