Last updated:Today at 08:12
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 07:14
Train companies affected:South Western Railway
Filton Abbey Wood (FIT)
Filton Abbey Wood station, Station Road, Filton, Bristol, City of, BS34 7JW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 16:15 - 19:15
- Opening Hours Saturday to Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 12:00 - 18:00
- Information Services Opening Times Saturday to Sunday: No
Staff Help Available
No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station - Step free access is available to each platform via a ramp bridge. The graident of the ramp is steeper than present guidelines.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Accessible public telephones
Yes
Public telephones are not accessible
Getting to and from the station
Accessible taxis here
Yes
No
Impaired mobility set down/pick-up point
Yes
Set down/pick up points in car park adjacent ramp to platforms
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
No
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
No
Waiting Rooms
No
Seating Area
Yes
Operator
South Gloucester Council
- 01454 868000
- Station Road
- Filton
- BS34 7JW
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
54 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set down/pick up points in car park adjacent ramp to platforms
Car park CCTV
No
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are not accessible
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
18 spaces
Please note cycles can be carried on our trains free of charge. No spaces covered on platforms 2/3. 18 stands and 30 cycle safes
Type of Storage
Stands & Lockers
Location
Cycle safes located in car park. Stands on platforms 2 and 3.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Station car park
There is no taxi rank at this station.
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
No
