Last updated:Today at 21:19
Train companies affected:CrossCountry, Great Western Railway, Transport for Wales
Gerrards Cross (GER)
Gerrards Cross station, Station Approach, Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8PP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:10
- Opening Hours Saturday: 06:50 - 18:20
- Opening Hours Sunday: 08:10 - 17:40
Location
Next to the ticket office and near the car-park entrance to platform 2.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- No
Use Oyster Pay as you go here
No
Pay as you go note
Gerrards Cross station is NOT within the London Oyster zones.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
Pay as you go with contactless is available as far as High Wycombe.
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 20:10
- Information Services Opening Times Saturday: 06:50 - 18:20
- Information Services Opening Times Sunday: 08:10 - 17:40
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 20:10
- Staff Help Available Saturday: 06:50 - 18:20
- Staff Help Available Sunday: 08:10 - 17:40
Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Access Category B1: step free access to all platforms - may include long or steep ramps.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 06:00 - 20:10
- Waiting rooms Saturday: 06:50 - 18:20
- Waiting rooms Sunday: 08:10 - 17:40
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Gerrards Cross Car Park 1
4 spaces
Gerrards Cross Car Park 2
Not Specified
Gerrards Cross Car Park 3
Not Specified
Gerrards Cross Car Park 1
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Gerrards Cross Car Park 2
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Gerrards Cross Car Park 3
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Gerrards Cross Car Park 2
Gerrards Cross Car Park 3
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 20:10
- Staff help available Saturday: 06:50 - 18:20
- Staff help available Sunday: 08:10 - 17:40
Passenger Assistance Meeting Points: in the booking office or at the gateline on entry to the platform from the car park. Use the help point on the gateline to contact staff.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 07:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible toilets on platforms 2
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:00 - 20:10
- Waiting Rooms Saturday: 06:50 - 18:20
- Waiting Rooms Sunday: 08:10 - 17:40
Seating Area
Yes
Gerrards Cross Station Car Park
Operator
Chiltern Railways
- 03456 005 165
- Station Approach
- Gerrards Cross
- SL9 8PP
- http://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Spaces
331 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £139.40
- Rate per year £1456.70
Notes
The weekday off peak start time is 1200 at this station.
Gerrards Cross Orchehill Rise
Operator
Chiltern Railways
- 03456 005 165
- Orchehill Rise
- Gerrards Cross
- SL9 8PS
- http://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
129 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £120.40
- Rate per year £1259.20
Notes
The weekday off peak start time is 1200 at this station.
Gerrards Cross Upper Car Park
Operator
Chiltern Railways
- 03456 005 165
- Upper Car Park
- Gerrards Cross
- SL9 8PR
- https://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
71 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £6.25
- Rate per day £9.40
- Rate on Saturday £6.25
- Rate on Sunday £6.25
- Rate per week £36.50
- Rate per month £120.40
- Rate per year £1259.20
Notes
The weekday off peak start time is 1200 at this station.
Refreshment Facilities
Yes
Coffee kiosk Food outlet (Seating available)
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
Yes
Outside the station
Bicycle Storage
Spaces
200 spaces
Type of Storage
Stands
Location
In main car park
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
From the front of the station.
Next to the ticket office.
Information to plan your onward journey is available in a printable format here
