Last updated:Today at 18:31
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Gillingham station, Station Yard, Gillingham, Dorset, SP8 4PZ
Outside the main station entrance.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
Gillingham ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
No
No
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Gillingham.
Yes
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
N/A
The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.
Yes
Yes
Yes
Yes
Pre-booked only
No
6 spaces
No
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 1. The toilet opening hours are:Monday to Friday - 06:00 - 18:00Saturday - 07:00 - 18:00Sunday - 09:30 - 17:00
No
N/A
Yes
The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.
Yes
126 spaces
6 spaces
No
No
No
Parking charges apply
RingGo Code 2044.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.40.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £7.20.
Yes
Buffet
Yes
Yes
Find WiFi Hotspots around Gillingham (Dorset) station
Yes
34 spaces
Racks
Platform 1
Yes
Yes
There are no cycle hire facilities at this station
Station Forecourt, Station Road, off Le Neubourg Way (B3081)
Information to plan your onward journey is available in a printable format here