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Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Last updated:Today at 01:14
Train companies affected:National Rail

Gloucester (GCR)

Gloucester station, Bruton Way, Gloucester, Gloucestershire, GL1 1DE

Gloucester ticket office reduced opening hours

Gloucester ticket office will have the following limited opening hours:

Friday 1st December - 0600 to 1540

Saturday 2nd December - 0700 to 1440

Sunday 3rd December - 0900 to 1515

Monday 4th December - 0700 to 1730

Tuesday 5th December - 0700 to 1540

Wednesday 6th December - 0600 to 1540

Thursday 7th and Friday 8th December - 0600 to 1745

Saturday 9th December - 0700 to 1440

Please buy tickets at the ticket machine or digitally.

Gloucester Forecourt

Gloucester station forecourt and the main station car park will be closed until Spring 2024 for redevelopment.

Please use the Overflow Car Park at the rear of the station off Great Western Road for parking, drop-off/pick-up, and taxis.

Pedestrians and cyclists can still use the main entrance.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 19:00
  • Opening Hours Saturday: 07:00 - 19:00
  • Opening Hours Sunday: 09:00 - 18:00
Location

In ticket hall

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:00 - 00:00
  • Information Services Opening Times Saturday: 05:00 - 00:00
  • Information Services Opening Times Sunday: 08:00 - 23:15

Staff Help Available

  • Staff Help Available Monday to Friday: 05:00 - 00:00
  • Staff Help Available Saturday: 05:00 - 00:00
  • Staff Help Available Sunday: 08:00 - 23:15

Meeting point: Ticket Office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station - step free access available to all platforms with liftbridge to link platforms

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 20:00
  • Waiting rooms Saturday: 06:00 - 19:30
  • Waiting rooms Sunday: 09:00 - 20:30
Seating area

Yes

Accessible public telephones

Yes

Public telephones are not accessible

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available

Impaired mobility set down/pick-up point

Yes

No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:00 - 00:00
  • Staff help available Saturday: 05:00 - 00:00
  • Staff help available Sunday: 08:00 - 23:15

Meeting point: Ticket Office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 20:00
  • Waiting Rooms Saturday: 06:00 - 19:30
  • Waiting Rooms Sunday: 09:00 - 20:30

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

200 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £6.90
  • Rate per day £9.80
  • Rate on Saturday £6.90
  • Rate on Sunday £6.90
  • Rate per week £49.00
  • Rate per month £80.00
  • Rate per 3 months £210.00
  • Rate per year £605.00

ATM

Yes

Refreshment Facilities

Yes

Coffee Shop

Shops

Yes

Coffee shop

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are not accessible

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Bicycle Storage

Spaces

32 spaces

Type of Storage

Stands

Location

Platform 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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