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Last updated:Today at 22:42
Train companies affected:London Overground

Gunnersbury (GUN)

Gunnersbury station, Chiswick High Road, Chiswick, Greater London, W4 4AN

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Location

Ticket Hall

London Fare Zone

Zone 3

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.

Height adjusted ticket office counter

Unavailable

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from ticket office

Customer Information

Unavailable

Information Services Opening Times

  • Information Services Opening Times,Monday to Saturday: 05:20 - 01:10
  • Information Services Opening Times,Sunday: 07:10 - 00:10

Mondays to Saturdays 05.20-01.00 Sundays 07.10 - 00.10

Staff Help Available

  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday: Available
  • Staff Help Available,Sunday: Available

Customer Help Points

Yes

Customer Services Notes

TFL Customer Services  Tel: 0343 222 1234

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 08:30 - 16:00
  • Lost Property,Saturday: Unavailable
  • Lost Property,Sunday: Unavailable

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This station does not have step-free access, however step-free interchange is available between District line and London Overground trains.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.

Height adjusted ticket office counter

Unavailable

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 05:20 - 01:10
  • Waiting rooms,Saturday: 05:20 - 01:10
  • Waiting rooms,Sunday: 07:10 - 00:10

Traffic Hours

Waiting room located on single island platform.

Seating area

Unavailable

There are no seats in the ticket hall. Seats are available on the platform.

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Contact taxi operator directly. Taxi Rank to the west of the Chiswick High Road entrance outside shops.

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday: Available
  • Staff help available,Sunday: Available
Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Unavailable

None

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 05:20 - 01:10
  • Waiting Rooms,Saturday: 05:20 - 01:10
  • Waiting Rooms,Sunday: 07:10 - 00:10

Traffic Hours

Waiting room located on single island platform.

Seating Area

Unavailable

There are no seats in the ticket hall. Seats are available on the platform.

Refreshment Facilities

Unavailable

Public Telephones

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

Outside Chiswick High Road entrance

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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