Last updated:Today at 21:37
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 18:31
Train companies affected:South Western Railway
Harrow & Wealdstone (HRW)
Harrow & Wealdstone station, The Bridge, High Street, Harrow, Greater London, HA3 5BP
Station Information
Ticket Office
Opening Hours
No
Location
Wealdstone Side of the Station in the Ticket Hall
London Fare Zone
Zone 5
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
Yes
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:10 - 00:50
- Information Services Opening Times Saturday: 05:10 - 02:40
- Information Services Opening Times Sunday: 06:55 - 00:40
Staff Help Available
- Staff Help Available Monday to Friday: 05:10 - 00:50
- Staff Help Available Saturday: 05:10 - 02:40
- Staff Help Available Sunday: 06:55 - 00:40
Customer Help Points
Yes
Customer Services Notes
Contact TFL Customer Services on: 0343 222 1234
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 08:30 - 16:00
- Lost Property Saturday: No
- Lost Property Sunday: No
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms. There is level access from the Sandridge Close entrance to platform 1 and ramped access from the Wealdstone entrance to platform 6. Lifts are available to all other platforms, accessible from both entrances.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accessible ticket machines sell tickets suitable for use on London Underground services, including Daily and Weekly Travelcards.
Height adjusted ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Standard key, not RADAR - ask staff for assistance.
Waiting rooms
Yes
Waiting rooms on Platforms 6, 4/5, 2/3 and 1.
Seating area
No
There are no seats in the ticket hall. Seats are available on the platform.
Getting to and from the station
Accessible taxis here
Yes
Contact taxi operator directly
Impaired mobility set down/pick-up point
No
Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.
Accessible spaces
Not Specified
Accessible car park equipment
Harrow & Wealdstone Car Park 1
Harrow & Wealdstone Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Friday: 05:10 - 00:50
- Staff help available Saturday: 05:10 - 02:40
- Staff help available Sunday: 06:55 - 00:40
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Male, female and unisex accessible in the Sandridge Close ticket hall - no charge.
Accessible Toilets
No
Standard key, not RADAR - ask staff for assistance.
Baby Changing
No
Waiting Rooms
Yes
Waiting rooms on Platforms 6, 4/5, 2/3 and 1.
Seating Area
No
There are no seats in the ticket hall. Seats are available on the platform.
Sandridge Close
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.
Car park CCTV
No
Off Cecil Road
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Sandring Close entrance - Drop-off point close by with drop curb but no safe crossing.
Car park CCTV
No
Refreshment Facilities
Yes
Shops
Yes
Newsagent on Platform 1.
Pay Phones
No
Bicycle Storage
Spaces
22 spaces
Type of Storage
Stands
Location
outside station by car park in Sandridge Close
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
