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Hatfield Peverel (HAP)

Hatfield Peverel station, Station Road, Hatfield Peverel, Essex, CM3 2DX

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 13:00
  • Opening Hours Saturday: 06:15 - 13:00
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:15 - 13:00
  • Information Services Opening Times Saturday: 06:15 - 13:00
  • Information Services Opening Times Sunday: No

Information is available from staff in the ticket office during scheduled opening hours. Help points at this station are available for customers to use 24/7.

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 13:00
  • Staff Help Available Saturday: 06:15 - 13:00
  • Staff Help Available Sunday: No

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Chelmsford station which is approximately 8 miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Customer Help Points

Yes

Help points can be found at the following location(s):

  • Platform 1 (for trains towards London) - Just inside the side entrance to the station, near the bottom of the footbridge steps

  • Platform 2 (for trains towards Colchester and Ipswich) - Between the bottom of the footbridge steps and the waiting shelter, fixed to the grey post beneath the customer information screens

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

This station has step free access to Platform 1 (for trains towards London) only. Platform 2 (for trains arriving from London, or towards Colchester and Ipswich) can only be accessed via a stepped footbridge which leads to and from Platform 1 and the entrance to the station.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Friday: 06:15 - 13:00
  • Waiting rooms Saturday: 06:15 - 13:00
  • Waiting rooms Sunday: No

The waiting room is located in the station building and is accessed from the booking hall.

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

Hatfield Peverel Car Park 1

2 spaces

Hatfield Peverel Car Park 2

0 spaces

Accessible car park equipment

Hatfield Peverel Car Park 1

Hatfield Peverel Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 13:00
  • Staff help available Saturday: 06:15 - 13:00
  • Staff help available Sunday: No

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Chelmsford station which is approximately 8 miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

Customer Help Points and Meeting Point

Yes

Help points can be found at the following location(s):

  • Platform 1 (for trains towards London) - Just inside the side entrance to the station, near the bottom of the footbridge steps

  • Platform 2 (for trains towards Colchester and Ipswich) - Between the bottom of the footbridge steps and the waiting shelter, fixed to the grey post beneath the customer information screens

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

Yes

The male and the female toilets are located in the station building on Platform 1 (for trains towards London), near the bottom of the footbridge steps. An accessible toilet is available, although a radar key is not required to access this facility. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:15 - 12:45Saturday 06:30 - 12:45Sunday Closed

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:15 - 13:00
  • Waiting Rooms Saturday: 06:15 - 13:00
  • Waiting Rooms Sunday: No

The waiting room is located in the station building and is accessed from the booking hall.

Seating Area

Yes

Station Car Park

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

201 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Rate per day £8.40
  • Rate on Saturday £4.20
  • Rate on Sunday £4.20
  • Rate per week £37.00
  • Rate per month £167.00
  • Rate per 3 months £478.00
  • Rate per year £1670.00
Notes

£12.00 Weekend fare (from 1000 Friday - 0400 Monday)

£62.00 Flexi ticket

Premium Bay

Car Parking Availability
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

31 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per year £2089.00

Refreshment Facilities

No

Pay Phones

Yes

Public Wi-Fi

Yes

Bicycle Storage

Spaces

62 spaces

Type of Storage

Stands & Racks

Location

There are seven cycle stands and a sheltered cycle parking area with 48 spaces which can be accessed from the station car park, located next to the side entrance to Platform 1 (for trains towards London).

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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