Last updated:Today at 02:34
Train companies affected:Avanti West Coast, TransPennine Express
Havenhouse (HVN)
Havenhouse station, Croft Marsh Lane, near Skegness, Lincolnshire, PE24 4AR
This station has Barrow or Level crossing. We do not recommend that you use it without assistance.
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
No
no
Height adjusted ticket office counter
No
None
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: No
- Information Services Opening Times Saturday: No
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Customer Help Points
Yes
on boston bound platform
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B
Platform 1 has step free access via a ramp with a very steep gradient. Platform 2 has step free access via a ramp with a steep gradient. Access between the platforms is via a barrow crossing, this has an uneven surface due to the tracks.
This station doesn't have tactile paving at the edges of the platform.
Ticket barriers and gates
No
Accessible ticket machines
No
no
Height adjusted ticket office counter
No
None
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
no
Seating area
No
Accessible public telephones
Yes
none
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Customer Help Points and Meeting Point
Yes
on boston bound platform
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
no
Seating Area
No
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
none
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
On Platform 1.
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
On the main road (A52) at the top of the Station Approach Road (3/4 mile)
Alternative at Wainfleet (WFL) M Rust 01754 880505 Skegness (SKG) 4000 01754 764000 A2B 01754 761761 East Coast 01754 765252
Information to plan your onward journey is available in a printable format here
