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Last updated:Today at 04:23
Train companies affected:South Western Railway

Henley-on-Thames (HOT)

Henley-on-Thames station, Station Approach, off Station Road, Henley-on-Thames, Oxfordshire, RG9 1AY

Henley-on-Thames reduced facilities availability

The ticket office and waiting room will have the following limited opening hours:

Saturdays until further notice - closed

Thursday 7th and Friday 8th March - closed

Tickets can be bought from the ticket machine or digitally.

Contactless payment (CPAY) can be used for journeys within the CPAY area.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 13:00
  • Opening Hours Saturday: 07:00 - 13:00
  • Opening Hours Sunday: No
Location

Outside the Station Entrance.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 07:00 - 13:00
  • Information Services Opening Times Saturday to Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 13:00
  • Staff Help Available Saturday: 07:00 - 13:00
  • Staff Help Available Sunday: No

Meeting point: Next to help point on the platform.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step free Category A station. This station has step free access to the platform.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Friday: 07:00 - 13:00

Ticket office hours

In ticket hall

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Parking is free for valid blue badge holders.

Step free access from the car park to the station.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 13:00
  • Staff help available Saturday: 07:00 - 13:00
  • Staff help available Sunday: No

Meeting point: Next to help point on the platform.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Friday: 07:00 - 13:00

Ticket office hours

In ticket hall

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

280 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Parking is free for valid blue badge holders.

Step free access from the car park to the station.

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £6.00
  • Rate per week £30.00
  • Rate per month £82.00
  • Rate per 3 months £238.00
  • Rate per year £815.00

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Spaces

68 spaces

Please note cycles can be carried on our trains free of charge restriction apply.

Type of Storage

Racks & Stands

Location

Car park adjacent to station entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Brompton bike hire available from self service machine

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