Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Station Approach, Hinchley Wood, Surrey, KT10 0SR
On the platform by the ticket office
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Yes
Hinchley Wood ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hinchley Wood.
Yes
This station does not have step-free access to any platform.
Step-free category C Station - there is no reasonable step-free access to this station.
Customers are advised to use Surbiton.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
No
N/A
No
Yes
No
No
No
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
No
N/A
No
N/A
No
No
Yes
No
No
Yes
Find WiFi Hotspots around Hinchley Wood station
26 spaces
Racks
Platforms 1 & 2
Yes
Yes
There are no cycle hire facilities at this station
Manor Road North Bus Stops adjoining Station Approach
Information to plan your onward journey is available in a printable format here