Last updated:Today at 22:26
Train companies affected:Southern, Thameslink
Horsley station, Station Approach, East Horsley, Surrey, KT24 6QX
In the main station building.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
Horsley ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Horsley.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B1 Station - Steps to Platform 1 (for trains towards London). Level access to Platform 2 (for trains towards Guildford) - or short slope from car park at approx 1:5 gradient.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
N/A
Heated waiting rooms on Both platforms. Seating is compliant with code of practice.
Yes
No
No
No
3 spaces
No
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 2. The toilet facilities are only available during Ticket Office opening hours.
No
N/A
No
Heated waiting rooms on Both platforms. Seating is compliant with code of practice.
Yes
170 spaces
3 spaces
No
No
Yes
Parking charges apply
RingGo Code 2047.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.90.
Off-Peak from 1200 Monday to Friday. Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.
No
Yes
Yes
Find WiFi Hotspots around Horsley station
72 spaces
Stands & Racks
Car park and platform 2
Yes
Yes
There are no cycle hire facilities at this station
Station forecourt off North Ockham Road (B2039)
Information to plan your onward journey is available in a printable format here