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Harlow Town (HWN)

Harlow Town station, Station Approach, off Edinburgh Way, Harlow, Essex, CM20 2JD

The lifts are out of order between the station entrance / exit and the footbridge at Harlow Town station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 21:00
  • Opening Hours,Saturday: 06:00 - 21:00
  • Opening Hours,Sunday: 08:00 - 21:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available

  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Staff Help Available

  • Staff Help Available,Monday to Saturday: 06:00 - 21:00
  • Staff Help Available,Sunday: 08:00 - 21:00

Assistance is provided by station staff during the above hours. Booking is recommended.

Customer Help Points

Yes

Help points in car park and on station overbridge.

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: Available

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to all platforms via lifts to platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket barriers and gates

Available

Harlow Town station has Secure Station Acreditation

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 20:00
  • Waiting rooms,Saturday to Sunday: 08:00 - 20:00

The waiting room can be found on the bridge.

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

Harlow Town Car Park 1

18 spaces

Harlow Town Car Park 2

0 spaces

Accessible car park equipment

Harlow Town Car Park 1

Harlow Town Car Park 2

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 06:00 - 21:00
  • Staff help available,Sunday: 08:00 - 21:00

Assistance is provided by station staff during the above hours. Booking is recommended.

Customer Help Points

Yes

Help points in car park and on station overbridge.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

Accessible (radar key) toilet on concourse.

Female and Male toilets are located on the bridge next to the waiting room.

Accessible Toilets

Available

Baby Changing

Available

Female toilets

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 20:00
  • Waiting Rooms,Saturday to Sunday: 08:00 - 20:00

The waiting room can be found on the bridge.

Seating Area

Available

Station Car Park

Car Parking Availability
  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

647 spaces

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Off-peak rate £7.10
  • Rate per day £8.80
  • Rate on Saturday £5.45
  • Rate on Sunday £5.45
  • Rate per week £44.00
  • Rate per month £125.00
  • Rate per 3 months £355.00
  • Rate per year £1240.00
Notes

£12.60 Weekend fare (from 1000 Friday - Monday 0400)

£69.00 Flexi ticket

Premium Bay

Car Parking Availability
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
Spaces

2 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per year £2475.00

Refreshment Facilities

Available

Coffee shop Cold drinks vending machine Food vending machine

Shops

Available

Kiosk News agent Passport Photo Booth

Public Telephones

No

Bicycle Storage

Spaces

52 spaces

Type of Storage

Compounds, Stands & Racks

Location

Within building and forecourt

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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