Last updated:Today at 19:20
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Kemble (KEM)
Kemble station, Windmill Hill, Kemble, Gloucestershire, GL7 6AW
Kemble reduced ticket facilities
Kemble ticket office, toilets and waiting rooms will have the following changes to planned opening hours:
Monday 7th October - Closed
Saturday 19th October - Closed
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 13:00
- Opening Hours Saturday: 07:30 - 14:00
- Opening Hours Sunday: No
Location
In ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:40 - 13:30
- Information Services Opening Times Saturday: 06:40 - 14:10
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:40 - 13:30
- Staff Help Available Saturday: 06:40 - 14:10
- Staff Help Available Sunday: No
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Step-free category B2 station - “Some step-free access to all platforms.” Step free access possible to both platforms however Gloucester bound platform can only be accessed step free via local roads and footpaths.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Waiting rooms
- Waiting rooms Monday to Friday: 06:40 - 13:30
- Waiting rooms Saturday: 06:50 - 13:30
- Waiting rooms Sunday: No
Open when staffed
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Wheelchair passengers travelling towards Swindon or London will be unable to board High Speed Trains. Please use the units which arrive every other hour or contact the Helpline for further assistance. Assisted Travel meeting point - ticket office main entrance. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:40 - 13:30
- Staff help available Saturday: 06:40 - 14:10
- Staff help available Sunday: No
Meeting point: Ticket Office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:40 - 13:30
- Waiting Rooms Saturday: 06:50 - 13:30
- Waiting Rooms Sunday: No
Open when staffed
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
220 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Wheelchair passengers travelling towards Swindon or London will be unable to board High Speed Trains. Please use the units which arrive every other hour or contact the Helpline for further assistance. Assisted Travel meeting point - ticket office main entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £2.90
- Rate per day £4.10
- Rate on Saturday £2.90
- Rate on Sunday £2.90
- Rate per week £20.50
- Rate per month £60.00
- Rate per 3 months £163.00
- Rate per year £470.00
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
Yes
Public Wi-Fi
No
Find WiFi Hotspots near this station
Post Boxes
Yes
Bicycle Storage
Spaces
12 spaces
Type of Storage
Stands
Location
outside station
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus Stop at Front of the station (off Platform 1) in both directions
Information to plan your onward journey is available in a printable format here
