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Last updated:Today at 19:20
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway

Kemble (KEM)

Kemble station, Windmill Hill, Kemble, Gloucestershire, GL7 6AW

Kemble reduced ticket facilities

Kemble ticket office, toilets and waiting rooms will have the following changes to planned opening hours:

Monday 7th October - Closed

Saturday 19th October - Closed

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 13:00
  • Opening Hours Saturday: 07:30 - 14:00
  • Opening Hours Sunday: No
Location

In ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live journey information

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:40 - 13:30
  • Information Services Opening Times Saturday: 06:40 - 14:10
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:40 - 13:30
  • Staff Help Available Saturday: 06:40 - 14:10
  • Staff Help Available Sunday: No

Meeting point: Ticket Office.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Step-free category B2 station - “Some step-free access to all platforms.” Step free access possible to both platforms however Gloucester bound platform can only be accessed step free via local roads and footpaths.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:40 - 13:30
  • Waiting rooms Saturday: 06:50 - 13:30
  • Waiting rooms Sunday: No

Open when staffed

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Wheelchair passengers travelling towards Swindon or London will be unable to board High Speed Trains. Please use the units which arrive every other hour or contact the Helpline for further assistance. Assisted Travel meeting point - ticket office main entrance. Please notify a member of staff.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:40 - 13:30
  • Staff help available Saturday: 06:40 - 14:10
  • Staff help available Sunday: No

Meeting point: Ticket Office.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:40 - 13:30
  • Waiting Rooms Saturday: 06:50 - 13:30
  • Waiting Rooms Sunday: No

Open when staffed

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

220 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Wheelchair passengers travelling towards Swindon or London will be unable to board High Speed Trains. Please use the units which arrive every other hour or contact the Helpline for further assistance. Assisted Travel meeting point - ticket office main entrance. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £2.90
  • Rate per day £4.10
  • Rate on Saturday £2.90
  • Rate on Sunday £2.90
  • Rate per week £20.50
  • Rate per month £60.00
  • Rate per 3 months £163.00
  • Rate per year £470.00

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Public Wi-Fi

No

Find WiFi Hotspots near this station

Post Boxes

Yes

Bicycle Storage

Spaces

12 spaces

Type of Storage

Stands

Location

outside station

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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