Last updated:Yesterday at 17:15
Train companies affected:South Western Railway
Kingston (KNG)
Kingston station, Wood Street, Kingston, Greater London, KT1 1UJ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:40 - 20:30
- Opening Hours Saturday: 06:40 - 20:30
- Opening Hours Sunday: 08:30 - 18:00
Location
Near the station entrance and in booking hall
London Fare Zone
Zone 6
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height adjusted ticket office counter
Yes
Induction loop
Yes
Oyster and Contactless Information
Purchase Oyster card here
No
Top-up Oyster Pay as you go here
- Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Kingston ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 07:30 - 19:00
- Lost Property Saturday to Sunday: No
- Lost Property Public Holidays: No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Kingston.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Please be aware that this station has no tactile paving on the platform edge.
Lifts to all platforms. Also long and steep ramp to Platform 3 (for trains towards Wimbledon) but this can be avoided by using the lift.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Friday: 06:40 - 20:00
- Waiting rooms Saturday: 06:40 - 20:00
- Waiting rooms Sunday: 08:30 - 18:00
Heated waiting rooms on each platform. Seating is compliant with code of practice.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Customer Help Points and Meeting Point
Yes
Help points are available on all platforms
Helpline
- Helpline Monday to Friday: Yes
- Helpline Saturday: Yes
- Helpline Sunday: Yes
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:40 - 20:00
- Waiting Rooms Saturday: 06:40 - 20:00
- Waiting Rooms Sunday: 08:30 - 18:00
Heated waiting rooms on each platform. Seating is compliant with code of practice.
Seating Area
Yes
ATM
Yes
Refreshment Facilities
Yes
Coffee shops and vending machines.
Shops
Yes
Pay Phones
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around Kingston station
Post Boxes
Yes
Bicycle Storage
Type of Storage
Compounds
Location
Wood Street cycle hub is a large cycle storage facility next to the station at Kingston. This is operated by the local council.
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Cromwell Road (A308) Bus Station Stand A4
Information to plan your onward journey is available in a printable format here
