Last updated:Today at 19:42
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Knebworth (KBW)
Knebworth station, Park Lane, Knebworth, Hertfordshire, SG3 6AT
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:50 - 13:15
- Opening Hours Saturday: 08:00 - 13:45
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:50 - 13:15
- Information Services Opening Times Saturday: 08:00 - 13:45
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:50 - 13:15
- Staff Help Available Saturday: 08:00 - 13:45
- Staff Help Available Sunday: No
There is no ramp available to provide level access between train and platform at this station
Customer Help Points
Yes
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is outside the ticket office.
Ticket barriers and gates
No
Accessible ticket machines
Yes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Waiting rooms normally available when the station is staffed.
Unheated waiting areas are available on both platforms.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Located at the front of the station
Accessible spaces
2 spaces
Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:50 - 13:15
- Staff help available Saturday: 08:00 - 13:45
- Staff help available Sunday: No
There is no ramp available to provide level access between train and platform at this station
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
The assisted travel helpline is not available on Christmas Day.
0800 058 2844
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 058 2844
Texting us on 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Toilets
Yes
WC on station concourse
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Waiting rooms normally available when the station is staffed.
Unheated waiting areas are available on both platforms.
Seating Area
Yes
Operator
<a href="https://www.greatnorthernrail.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
50 spaces
Accessible spaces
2 spaces
Free parking is offered to all Blue Badge holders. Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Impaired mobility set down/pick up points available
Yes
Located at the front of the station
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £5.80
- Rate on Saturday £2.80
- Rate on Sunday £2.80
- Rate per week £26.60
- Rate per month £105.40
- Rate per 3 months £285.80
- Rate per year £913.90
ATM
Yes
ATM located in station entrance
Refreshment Facilities
Yes
Pay Phones
No
Public Wi-Fi
No
Wifi is not yet available at this station.
Bicycle Storage
Spaces
40 spaces
Type of Storage
Stands
Location
In the station entrance
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
Yes
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.