Last updated:Today at 16:23
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink
Last updated:Today at 11:38
Train companies affected:South Western Railway
Lakenheath station, Station Road, near Lakenheath, Suffolk, IP27 9AD
Lakenheath receives a very limited train service with trains only scheduled to call here on Sunday's, so please check timetables and journey planners before travelling to or from this station. The nearest station with a more frequent service is Brandon.
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No
No
Yes
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Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - At the entrance to this platform, fixed to the grey post beneath the customer information screen
Platform 2 (for trains towards Cambridge and Stansted Airport) - Between the entrance on to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
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Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
This station has step free access to both platforms from Station Road, with less than 50 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
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No
Yes
No
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - At the entrance to this platform, fixed to the grey post beneath the customer information screen
Platform 2 (for trains towards Cambridge and Stansted Airport) - Between the entrance on to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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No
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No
Yes
No
2 spaces
Stands
There is one cycle stand just outside the entrance to Platform 1 (for trains towards Norwich), next to the information poster boards.
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No
There are no cycle hire facilities at this station
Rail replacement bus services do not serve this station. Customers are advised to use either Brandon or Ely stations for rail replacement services.