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Last updated:Today at 05:51
Train companies affected:South Western Railway

Lea Bridge (LEB)

Lea Bridge station, Argall Way, Lee Valley, Greater London, E10 7PG

The lifts are out of order between platforms 1 and 2 at Lea Bridge station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

London Fare Zone

Zone 3

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Ticket machines are located at the bottom of the stairs leading to platform 1

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Tickets can be collected on Smartcard at this station

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Sunday: No

This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied.

Customer Help Points

Yes

Help points are available on the platforms

Customer Services Notes

Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

This station has step free access to Platform 1 via a ramp with a gradient of approximately 1:20, Access to Platform 2 is via a lift.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Ramps at the station are used when events are taking place.  On non-event days customers are requested to use help points on platform if assistance is needed.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Ticket machines are located at the bottom of the stairs leading to platform 1

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Sunday: No

This is a Driver only operated train service and the station is unstaffed. Customers who haven't booked assistance and need assistance to board are advised to use Tottenham Hale (3 miles north) for trains towards Cambridge or Stratford (2 miles south) for trains towards London. A mobile team operates in this area for booked assistance. If a member of staff can not be deployed an appropriate accessible taxi will be supplied.

Customer Help Points and Meeting Point

Yes

Help points are available on the platforms

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

Forecourt

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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