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Leicester (LEI)

Leicester station, London Road, Leicester, Leicestershire, LE2 0QB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:20 - 22:30
  • Opening Hours,Saturday: 05:20 - 22:30
  • Opening Hours,Sunday: 07:15 - 22:30
Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Collect and top your Smartcard at this location

Information Available

  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Available
  • Information Services Opening Times,Saturday: Available
  • Information Services Opening Times,Sunday: Available

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available
  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday: Available
  • Staff Help Available,Sunday: Available

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

Unavailable

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A access station. There is step free access to the main entrance and lifts to all platforms.  Customers with wheelchairs who require assistance on graduated slopes should press the ticket gate 'assistance' button located at the bottom of the stairs near the self service ticket machines. 

This station has tactile paving at the edge of all platforms and at the bottom of all staircases.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Friday: 05:20 - 22:30
  • Waiting rooms,Saturday: 05:20 - 22:30
  • Waiting rooms,Sunday: 07:15 - 22:30

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

Leicester Car Park 1

20 spaces

Leicester Car Park 2

4 spaces

Leicester Car Park 1 

A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station

Leicester Car Park 2 

One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.

Accessible car park equipment

Leicester Car Park 1

Leicester Car Park 2

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday: Available
  • Staff help available,Sunday: Available

Staff help available 05.20 - 01.00 

Passenger Assistance meeting point is at the customer information desk in the front concourse or the ticket gates.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

The toilets are located on Platform 1/2 and Platform 3/4.
The National key toilets are located on Platform 1/2 and Platform 3/4; these toilets are operated by a radar key.
The radar key is available from the Duty Manager located on the end of Platform 3/4.

  • Weekdays (Mon - Fri) 05:20-22:30

  • Saturday 05:20-22:30

  • Sunday 07:15-22:30

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 05:20 - 22:30
  • Waiting Rooms,Saturday: 05:20 - 22:30
  • Waiting Rooms,Sunday: 07:15 - 22:30

There are heated waiting rooms, along with sheltered platform waiting areas with accessible seating.

Seating Area

Available

First Class Lounge

Unavailable

Located

At the south end of platform 3/4 - Currently Closed

Tickets Accepted

All First Class ticket holders

Facilities

Screens with updated train information & also Sky News

Refreshments

Screens with updated train information & also Sky News

Wi-Fi

Yes

Showers

No

Sheltered waiting area

There is sheltered waiting

Station car park

Operator

East Midlands Railway

Spaces

488 spaces

Accessible spaces

20 spaces

A designated pick up/drop off for mobility impaired customers is available in the short stay car park with step free access to the concourse and into the station

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £15.00
  • Rate on Saturday £7.50
  • Rate on Sunday £7.50
  • Rate per week £45.00
  • Rate per month £150.00
  • Rate per 3 months £405.00
  • Rate per year £1500.00
Notes

£2.00 Evening car park fare is available from 1800 until 0230.

£9.50 Weekend rate (Friday 1000 - Sunday midnight) please purchase ticket from ticket office.

This car park has Secure Station Accreditation.

From Monday 12 February 2024, demolition works will begin in the area, restricting access to the station car park. Station Street will be closed and access will be available via Fox Street. For more information visit: https://www.leicester.gov.uk/station

Short stay car park

Operator

East Midlands Railway

Car Parking Availability
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available
  • Car Parking Availability,Monday to Friday: Available
Spaces

10 spaces

Accessible spaces

4 spaces

One disabled pick up/drop off only bay. Charges 50p for 20 minutes blue badge holders 1 hour free. Blue Badge holders wishing to park longer must use the long stay car park on Fox Street.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £7.50
Notes

This car park has Secure Station Accreditation.

ATM

Available

Refreshment Facilities

Available

Cafe and vending machine.

Shops

Available

Public Telephones

No

Public Wi-Fi

Available

Find WiFi Hotspots around Leicester station

Free WiFi is available in the First Lounge

Post Boxes

Available

Bicycle Storage

Spaces

222 spaces

Cycle hub opening hours 0400 to 0200 daily.  Changing facilities available. An application form for the cycle hub can be requested by emailing here.

There are also mixed type stands with outdoor covered spaces in main car park and stands at the station front.

Type of Storage

Compounds & Stands

Location

Cycle hub situated on the lower floor (old Red Star parcels area) which can be accessed via the lift located to the left of the Customer Information desk.  Stands also available in main car park and station front near short stay car park.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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