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Last updated:Today at 10:18
Train companies affected:Avanti West Coast, ScotRail, TransPennine Express

Limehouse (LHS)

Limehouse station, Commercial Road, Limehouse, London, E14 7JD

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:50 - 10:35, 15:45 - 19:20
  • Opening Hours Saturday: 08:45 - 12:45
  • Opening Hours Sunday: No
London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Office
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 07:00 - 10:45, 15:45 - 18:15
  • Information Services Opening Times Saturday: 08:45 - 12:45
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 21:00
  • Staff Help Available Saturday: 07:00 - 17:00

Customer Help Points

Yes

Customer Services Notes

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:00 - 20:00
  • Lost Property Saturday to Sunday: 09:00 - 16:00
  • Lost Property Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

A lift is available to platform 2 (trains towards Southend).

Step free access to platform 1 (towards Fenchurch Street), is via the Docklands Light Railway and connecting bridge.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Platform Waiting Shelter

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 21:00
  • Staff help available Saturday: 07:00 - 17:00
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Platform Waiting Shelter

Seating Area

No

Refreshment Facilities

No

Shops

Yes

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

Yes

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