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Last updated:Today at 08:25
Train companies affected:Avanti West Coast, CrossCountry, East Midlands Railway, London Northwestern Railway, Northern, Transport for Wales

London Marylebone (MYB)

Marylebone Station, Melcombe Place, London, NW1 6JJ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday & Public Holidays: 06:30 - 22:10
  • Opening Hours Sunday: 07:30 - 21:40
Location

In the concourse, near the departure boards.

London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

 All ticket machines at this station are accessible with adjustable height displays.

Height adjusted ticket office counter

No

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:30 - 21:00
  • Information Services Opening Times Saturday: 07:00 - 22:00
  • Information Services Opening Times Sunday: 09:00 - 21:00

Staff Help Available

  • Staff Help Available Monday to Saturday & Public Holidays: 06:00 - 23:59
  • Staff Help Available Sunday: 07:30 - 23:30

Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category A. Step Free access to all platforms.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

 All ticket machines at this station are accessible with adjustable height displays.

Height adjusted ticket office counter

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

No

Seating area

Yes

Seating areas are located around the station concourse and on the platforms.

Getting to and from the station

Accessible taxis here

Yes

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point

Yes

At station entrance.

Staff Help

Staff help available
  • Staff help available Monday to Saturday & Public Holidays: 06:00 - 23:59
  • Staff help available Sunday: 07:30 - 23:30

Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday & Public Holidays: Yes
03456 005 165

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

On main concourse area

Customers are also advised that the majority of trains have toilet facilities onboard.

Accessible Toilets

Yes

Baby Changing

Yes

Female toilets,Male toilets

Waiting Rooms

No

Seating Area

Yes

Seating areas are located around the station concourse and on the platforms.

ATM

Yes

Located on concourse

Refreshment Facilities

Yes

Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet

Shops

Yes

Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth

Pay Phones

Yes

Public Wi-Fi

Yes

Post Boxes

Yes

Located on the concourse

Bicycle Storage

Spaces

462 spaces

Storage of cycles is only available for rail season ticket holders.

Type of Storage

Stands & Racks

Location

Platforms 1, 2 and 3.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

The closest Santander Cycles docking station is located at the side of the station, in Boston Place.

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