Last updated:Today at 07:55
Train companies affected:London Overground, Southern, Thameslink
London Marylebone (MYB)
Marylebone Station, Melcombe Place, London, NW1 6JJ
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday & Public Holidays: 06:30 - 22:10
- Opening Hours Sunday: 07:30 - 21:40
Location
In the concourse, near the departure boards.
London Fare Zone
Zone 1
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
All ticket machines at this station are accessible with adjustable height displays.
Height adjusted ticket office counter
No
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
New Oyster cards are available to purchase from the London Underground Ticket Machines. A non-refundable card issuance fee applies.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Chiltern Smartcards can be obtained from www.chilternrailways.co.uk/smart
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
Pay as you go with contactless is available as far as Amersham and High Wycombe.
Information Available From Staff
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 21:00
- Information Services Opening Times Saturday: 07:00 - 22:00
- Information Services Opening Times Sunday: 09:00 - 21:00
Staff Help Available
- Staff Help Available Monday to Saturday & Public Holidays: 06:00 - 23:59
- Staff Help Available Sunday: 07:30 - 23:30
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A. Step Free access to all platforms.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
All ticket machines at this station are accessible with adjustable height displays.
Height adjusted ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
No
Seating area
Yes
Seating areas are located around the station concourse and on the platforms.
Getting to and from the station
Accessible taxis here
Yes
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point
Yes
At station entrance.
Staff Help
Staff help available
- Staff help available Monday to Saturday & Public Holidays: 06:00 - 23:59
- Staff help available Sunday: 07:30 - 23:30
Staff assistance (including buggies) is available on request. Assistance meeting point at the Chiltern Railways ticket barriers.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday & Public Holidays: Yes
03456 005 165
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
On main concourse area
Customers are also advised that the majority of trains have toilet facilities onboard.
Accessible Toilets
Yes
Baby Changing
Yes
Female toilets,Male toilets
Waiting Rooms
No
Seating Area
Yes
Seating areas are located around the station concourse and on the platforms.
ATM
Yes
Located on concourse
Refreshment Facilities
Yes
Coffee shop Coffee kiosk Public House/Bar Food outlet Food outlet
Shops
Yes
Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
Pay Phones
Yes
Public Wi-Fi
Yes
Post Boxes
Yes
Located on the concourse
Bicycle Storage
Spaces
462 spaces
Storage of cycles is only available for rail season ticket holders.
Type of Storage
Stands & Racks
Location
Platforms 1, 2 and 3.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
The closest Santander Cycles docking station is located at the side of the station, in Boston Place.
More Information
Transport Links
At station entrance.
There is a taxi rank located in front of the station, outside Marks and Spencer.
Information to plan your onward journey is available in a printable format here
Marylebone Underground station is on the Bakerloo Line.
Baker Street station is approximately a four minute walk away, offering Bakerloo, Circle, Hammersmith and City, Jubilee, and Metropolitan Line services.
The closest Santander Cycles docking station is located at the side of the station, in Boston Place.
