Last updated:Yesterday at 23:36
Train companies affected:South Western Railway
Last updated:Yesterday at 21:37
Train companies affected:CrossCountry, Great Western Railway
Moorgate (MOG)
Moorgate station, Moorgate, London, EC2Y 9AE
Station Information
Ticket Office
Opening Hours
No
London Fare Zone
Zone 1
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Staff Help Available
No
Customer Help Points
No
Customer Services Notes
TFL Customer Services - 0343 222 1234
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This is a Category C station. This station does not have step free access to Great Northern services or the London Underground Northern line. Step-free access is available to the London Underground Circle, Hammersmith & City and Metropolitan lines, and will also be available to/from Liverpool Street Elizabeth line station.
The Assistance Meeting Point is the Platform Office.
Ticket barriers and gates
Yes
Accessible ticket machines
No
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
This station is underground.
Seating area
No
Getting to and from the station
Accessible taxis here
Yes
Contact taxi operator directly
Impaired mobility set down/pick-up point
Yes
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
No
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Thameslink.
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Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
This station is underground.
Seating Area
No
ATM
Yes
Refreshment Facilities
Yes
Shops
Yes
Newsagent in ticket hall
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
Northern, Metropolitan, Circle, Hammersmith & City Lines
Interchange at Farringdon for National Rail services to Luton and Gatwick. Interchange at King's Cross St Pancras for the Piccadilly Line to Heathrow Terminals 2, 3, 4 and 5
