Last updated:Today at 03:11
Train companies affected:South Western Railway
Mortimer (MOR)
Mortimer station, The Street, Mortimer, Berkshire, RG7 3NY
Mortimer reduced facilities availability
The ticket office, toilets and waiting rooms will be closed on Saturdays until further notice.
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 13:00
- Opening Hours Saturday: 07:30 - 14:00
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- No
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:20 - 13:00
- Information Services Opening Times Saturday: 06:20 - 13:00
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: 06:15 - 13:00
- Staff Help Available Saturday: 06:45 - 13:00
- Staff Help Available Sunday: 06:45 - 13:00
Meeting point: Entrance to platform 2.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station - “Some step-free access, may be in one direction only.” This station has a degree of step free access for north bound services however platform 1 can only be accessed via a footbridge
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Platform 2
Seating area
Yes
Accessible public telephones
Yes
No
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Points are available at the station entrance
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:15 - 13:00
- Staff help available Saturday: 06:45 - 13:00
- Staff help available Sunday: 06:45 - 13:00
Meeting point: Entrance to platform 2.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Platform 2
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Platform 2
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- The Street
- Mortimer
- RG7 3NY
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
50 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Points are available at the station entrance
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £2.70
- Rate per day £3.50
- Rate on Saturday £2.70
- Rate on Sunday £2.70
- Rate per week £17.50
- Rate per month £65.00
- Rate per 3 months £195.00
- Rate per year £650.00
Refreshment Facilities
No
Pay Phones
No
Accessible Public Telephones
Yes
No
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
5 spaces
5 key operated, secure cycle lockers.
Keys obtainable from station staff for fee.
Please note cycles can be carried on our trains free of charge.
Type of Storage
Stands & Lockers
Location
Platform 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
Station Forecourt
No
Information to plan your onward journey is available in a printable format here
Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.
No
