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Mortimer (MOR)

Mortimer station, The Street, Mortimer, Berkshire, RG7 3NY

Mortimer Reduced Facilities Availability

The ticket office, waiting room and toilets will have the following changes to planned availability:

Saturday 22nd June Closed

Tickets can be bought from the ticket machine or digitally.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 13:00
  • Opening Hours Saturday: 07:30 - 14:00
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • No
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:20 - 13:00
  • Information Services Opening Times Saturday: 06:20 - 13:00
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 13:00
  • Staff Help Available Saturday: 06:45 - 13:00
  • Staff Help Available Sunday: 06:45 - 13:00

Meeting point: Entrance to platform 2.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Step-free category B3 station - “Some step-free access, may be in one direction only.” This station has a degree of step free access for north bound services however platform 1 can only be accessed via a footbridge

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

Platform 2

Seating area

Yes

Accessible public telephones

Yes

No

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance

Accessible spaces

1 spaces

Accessible car park equipment

Yes

Parking is free for valid blue badge holders

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 13:00
  • Staff help available Saturday: 06:45 - 13:00
  • Staff help available Sunday: 06:45 - 13:00

Meeting point: Entrance to platform 2.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Platform 2

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Platform 2

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

50 spaces

Accessible spaces

1 space

Accessible car park equipment

Yes

Parking is free for valid blue badge holders

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £2.70
  • Rate per day £3.50
  • Rate on Saturday £2.70
  • Rate on Sunday £2.70
  • Rate per week £17.50
  • Rate per month £65.00
  • Rate per 3 months £195.00
  • Rate per year £650.00

Refreshment Facilities

No

Pay Phones

No

Accessible Public Telephones

Yes

No

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

5 spaces

  • 5 key operated, secure cycle lockers.

  • Keys obtainable from station staff for fee.

  • Please note cycles can be carried on our trains free of charge.

Type of Storage

Stands & Lockers

Location

Platform 2

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

No

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