Last updated:Today at 15:32
Train companies affected:Avanti West Coast, London Northwestern Railway
Newark Castle (NCT)
Newark Castle station, Great North Road, Newark, Nottinghamshire, NG24 1FW
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 14:00
- Opening Hours,Saturday: 07:00 - 15:00
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
no
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Information Available
- Yes - from ticket office
Customer Information
Unavailable
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 14:00
- Information Services Opening Times,Saturday: 07:00 - 15:00
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: Unavailable
- Staff Help Available,Saturday: Unavailable
- Staff Help Available,Sunday: Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B
Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks.
This station has tactile paving at the edge of platform 1 but not at the edge of platform 2.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
no
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
no
Seating area
Unavailable
Induction loop pay phones
Available
none
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Available on the Nottingham bound platform
Staff Help
Staff help available
- Staff help available,Monday to Friday: Unavailable
- Staff help available,Saturday: Unavailable
- Staff help available,Sunday: Unavailable
Assistance provided by on-train staff.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
In ticket office.
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
no
Seating Area
Unavailable
Sheltered waiting area
There is sheltered waiting
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
69 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Available on the Nottingham bound platform
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.00
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £12.00
- Rate per month £40.00
- Rate per 3 months £108.00
- Rate per 6 months £216.00
- Rate per year £400.00
Refreshment Facilities
Available
Carriages Cafe on Nottingham bound platform
Public Telephones
No
Accessible Public Telephones
Available
none
Bicycle Storage
Spaces
40 spaces
Type of Storage
Stands
Location
Rear of Nottingham bound platform
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
In the station car park.
JR 01636 640488 Yellow Cab Taxis 01636 705200 Z Cars 01636 700551
Information to plan your onward journey is available in a printable format here
