Newark Castle (NCT)
Managed by East Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note Carriages Cafe on Nottingham bound platform
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ATM machine
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Toilets
Toilets In ticket office.
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Newark Castle
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- Rear of Nottingham bound platform
- Storage spaces
- 40
- Storage CCTV
- Yes
- Car Park
Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23322
- Operator
- East Midlands Railway
- Address
-
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 69 with 4 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
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Available on the Nottingham bound platform
- Free of charge
- No
- Daily rate
- £4.00
- Off peak rate
- £2.50
- Saturday rate
- £2.50
- Sunday rate
- £2.50
- Weekly rate
- £12.00
- Monthly rate
- £40.00
- 3 Monthly rate
- £108.00
- Annual rate
- £400.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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JR 01636 640488 Yellow Cab Taxis 01636 705200 Z Cars 01636 700551
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
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Monday - Friday 06:00 - 17:15
Saturday 07:15 - 16:15
Sunday Closed
*Coronavirus Changes* The ticket office is currently open 0600 - 1400 Monday - Friday and 0800 - 1600 on Saturday.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
No
- Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Staffing and general services
- Information available from staff
Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:00 - 17:15
Saturday 07:15 - 16:15
Sunday Closed
*Coronavirus Changes* The ticket office is currently open 0600 - 1400 Monday - Friday and 0800 - 1600 on Saturday.
- Customer help points
Yes
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- In the station car park.
Facilities
- ATM Machine
No
- Refreshment facilities
Yes
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Carriages Cafe on Nottingham bound platform
- Toilets
Yes
- Toilets Location
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In ticket office.
- Accessible toilets
- Yes
- Baby changing facilities
No
- National key toilets
- No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 08000 11 33 23
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
Yes
- Step free access note
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Category B
Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks.
This station has tactile paving at the edge of platform 1 but not at the edge of platform 2.
- Wheelchairs available
No