Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Newark Castle (NCT)
Newark Castle station, Great North Road, Newark, Nottinghamshire, NG24 1FW
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 14:00
- Opening Hours Saturday: 07:00 - 15:00
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
no
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Top up your Smartcard at either the Ticket Office or Ticket Vending Machine
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
No
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:00 - 14:00
- Information Services Opening Times Saturday: 07:00 - 15:00
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Customer Help Points
Yes
Luggage Storage
No
Lost Property
No
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B
Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks.
This station has tactile paving at the edge of platform 1 but not at the edge of platform 2.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
no
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
No
no
Seating area
No
Accessible public telephones
Yes
none
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Available on the Nottingham bound platform
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
In ticket office.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
no
Seating Area
No
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
69 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Available on the Nottingham bound platform
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.00
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £12.00
- Rate per month £40.00
- Rate per 3 months £108.00
- Rate per 6 months £216.00
- Rate per year £400.00
Refreshment Facilities
Yes
Carriages Cafe on Nottingham bound platform
Pay Phones
No
Accessible Public Telephones
Yes
none
Bicycle Storage
Spaces
40 spaces
Type of Storage
Stands
Location
Rear of Nottingham bound platform
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
In the station car park.
JR 01636 640488 Yellow Cab Taxis 01636 705200 Z Cars 01636 700551
Information to plan your onward journey is available in a printable format here
