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Last updated:Yesterday at 17:58
Train companies affected:National Rail

Newark Castle (NCT)

Newark Castle station, Great North Road, Newark, Nottinghamshire, NG24 1FW

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 14:00
  • Opening Hours Saturday: 07:00 - 15:00
  • Opening Hours Sunday: No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

no

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Top up your Smartcard at either the Ticket Office or Ticket Vending Machine

Information Available From Staff

  • Yes - from ticket office

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 14:00
  • Information Services Opening Times Saturday: 07:00 - 15:00
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Customer Help Points

Yes

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

Some step-free access, may be in one direction only - please check details.

Category B

Step free access to both platforms via ramps with shallow gradients. Access between platforms is via a level crossing which has an uneven surface due to the tracks. 

This station has tactile paving at the edge of platform 1 but not at the edge of platform 2.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

no

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

no

Seating area

No

Accessible public telephones

Yes

none

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Available on the Nottingham bound platform

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

In ticket office.

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

no

Seating Area

No

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

69 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

Available on the Nottingham bound platform

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £4.00
  • Rate on Saturday £3.00
  • Rate on Sunday £3.00
  • Rate per week £12.00
  • Rate per month £40.00
  • Rate per 3 months £108.00
  • Rate per 6 months £216.00
  • Rate per year £400.00

Refreshment Facilities

Yes

Carriages Cafe on Nottingham bound platform

Pay Phones

No

Accessible Public Telephones

Yes

none

Bicycle Storage

Spaces

40 spaces

Type of Storage

Stands

Location

Rear of Nottingham bound platform

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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