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Needham Market station, Station Yard, Needham Market, Suffolk, IP6 8AS
This station has step free access to Platform 1 (for trains towards Bury St Edmunds and Cambridge) only. Platform 2 (for trains arriving from Cambridge, or towards Ipswich) can only be accessed via a stepped underpass which leads to and from Platform 1 and the entrance to the station.
Unavailable
Yes
Available
Yes
No
Yes
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Bury St Edmunds and Cambridge) - Immediately inside the entrance on to the platform, fixed to the brick wall
Platform 2 (for trains towards Ipswich) - On the outside of the covered waiting area, fixed to the platform-facing brick wall
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are only in Help Points
Some step-free access, may be in one direction only - please check details.
This station has step free access to Platform 1 (for trains towards Bury St Edmunds and Cambridge) only. Platform 2 (for trains arriving from Cambridge, or towards Ipswich) can only be accessed via a stepped underpass which leads to and from Platform 1 and the entrance to the station.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Unavailable
Available
Yes
Available
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
Available
Details of nearest taxis are shown on station information poster
Unavailable
1 spaces
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Bury St Edmunds and Cambridge) - Immediately inside the entrance on to the platform, fixed to the brick wall
Platform 2 (for trains towards Ipswich) - On the outside of the covered waiting area, fixed to the platform-facing brick wall
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
There are Help Points
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Unavailable
Unavailable
Unavailable
Available
Mid Suffolk District Council
22 spaces
1 space
Unavailable
No
Parking is free
Unavailable
No
20 spaces
Stands
There are five cycle stands immediately outside the entrance to the station, and a sheltered cycle parking area providing ten spaces can be located just inside the station car park.
Yes
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stops outside the Swan Public House on Ipswich Road.
