New Barnet (NBA)
New Barnet station, Station Approach, New Barnet, Greater London, EN5 1QT
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:20 - 12:45, 15:15 - 19:15
- Opening Hours Saturday: 08:45 - 15:10
- Opening Hours Sunday: No
London Fare Zone
Zone 5
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
Customer Help Points
Yes
The Assistance Meeting Point is opposite the ticket office.
Luggage Storage
No
Lost Property
Yes
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is opposite the ticket office.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Induction loop
Yes
Ramp for train access
No
It is not possible to provide level access between train and platform at this station.
Accessible Toilets
No
Waiting rooms
Yes
A heated waiting room is available on platform 1 during staffed hours.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
5 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
Customer Help Points and Meeting Point
Yes
The Assistance Meeting Point is opposite the ticket office.
Helpline
- Helpline Monday to Sunday: Yes
The assisted helpline is not available on Christmas Day.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
A heated waiting room is available on platform 1 during staffed hours.
Seating Area
Yes
Operator
APCOA Parking UK
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
109 spaces
Accessible spaces
5 spaces
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks.
If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Refreshment Facilities
Yes
Shops
Yes
Pay Phones
No
Public Wi-Fi
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Great Northern website.
Bicycle Storage
Spaces
16 spaces
Type of Storage
Stands
Location
Located by the station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Please click the link for details regarding the rail replacement bus location.
Located by the front of the station.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
