Last updated:Today at 03:11
Train companies affected:South Western Railway
Newbury Racecourse (NRC)
Newbury Racecourse station, Hambridge Road, Newbury, Berkshire, RG14 5ST
This station does not have step free access.
If you require step free access please contact the assisted travel team on 0800 197 1329 who will be able to provide alternative arrangements.
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting point for assistance: This station has mobile assistance staff. If you require their help, please call GWR Passenger Assist team on 0800 197 1329 who can arrange.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step Free - Category B3 Station - This station has a degree of step free access with Platform 3 being step free, all remaining platforms can only be accessed via a footbridge or short flight of steps.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible Taxis available at this station Please call our free help line for assistance.
Impaired mobility set down/pick-up point
No
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting point for assistance: This station has mobile assistance staff. If you require their help, please call GWR Passenger Assist team on 0800 197 1329 who can arrange.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
No
Public Wi-Fi
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
Platform 2
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
From the bus stops near the station entrance on Hanbridge Road
Information to plan your onward journey is available in a printable format here
