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Newbury (NBY)

Newbury station, Station Approach, Newbury, Berkshire, RG14 5DG

The lifts are currently out of order between platform 1 and the overbridge at Newbury station.


Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 20:00
  • Opening Hours Saturday: 07:00 - 19:00
  • Opening Hours Sunday: 08:30 - 17:00

Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 17:00

Location

At station entrance

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 21:00
  • Information Services Opening Times Saturday: 06:00 - 20:00
  • Information Services Opening Times Sunday: 08:50 - 17:50

Staff Help Available

  • Staff Help Available Monday to Friday: 06:00 - 21:00
  • Staff Help Available Saturday: 06:00 - 20:00
  • Staff Help Available Sunday: 08:50 - 17:50

Meeting point: Platform 2 waiting room.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to the West of the main station buildings.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:15 - 19:45
  • Waiting rooms Saturday: 08:30 - 17:30
  • Waiting rooms Sunday: 06:15 - 20:20
Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Parking is free for valid blue badge holders.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:00 - 21:00
  • Staff help available Saturday: 06:00 - 20:00
  • Staff help available Sunday: 08:50 - 17:50

Meeting point: Platform 2 waiting room.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:15 - 19:45
  • Waiting Rooms Saturday: 08:30 - 17:30
  • Waiting Rooms Sunday: 06:15 - 20:20

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

84 spaces

Accessible car park equipment

Yes

Parking is free for valid blue badge holders.

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £5.10
  • Rate per day £7.30
  • Rate on Saturday £5.10
  • Rate on Sunday £5.10
  • Rate per week £36.50
  • Rate per month £130.00
  • Rate per 3 months £390.00
  • Rate per year £1320.00

Refreshment Facilities

Yes

Coffee shop

Shops

Yes

Coffee shop

Pay Phones

Yes

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Bicycle Storage

Spaces

300 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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