Last updated:Today at 05:33
Train companies affected:South Western Railway
North Camp (NCM)
North Camp station, Lynchford Road, Ash Vale, Hampshire, GU12 5QA
North Camp reduced facilities availability
The ticket office and waiting rooms will only be open on Mondays and Tuesdays until further notice.
Tickets can be bought from the ticket machine or digitally.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:30 - 13:00
- Opening Hours Saturday: 07:15 - 13:45
- Opening Hours Sunday: No
Location
On Platform 2
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:30 - 13:00
- Information Services Opening Times Saturday: 07:00 - 13:00
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 station - Level access from highway to both platforms. Inter platform access via level crossing and short ramp.
The platforms are partially tactiled. Please take care when using this station, while full tactiles will be installed.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Platform 2
Seating area
Yes
Accessible public telephones
Yes
The phone box on platform 2 is not accessible
Getting to and from the station
Accessible taxis here
Yes
Accessible Taxis available at this station Please call our free help line for assistance.
Impaired mobility set down/pick-up point
Yes
Set- Down / Pick up Point is available at the station entrance to platform 2.
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders.
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Meeting point: Ticket Office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Platform 2
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Lychford Road
- Ash Vale
- GU12 5QA
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
37 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders.
Impaired mobility set down/pick up points available
Yes
Set- Down / Pick up Point is available at the station entrance to platform 2.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate on Saturday £2.30
- Rate on Sunday £2.30
- Rate per week £15.00
- Rate per month £52.00
- Rate per 3 months £153.00
- Rate per year £530.00
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
The phone box on platform 2 is not accessible
Public Wi-Fi
No
Find WiFi Hotspots near this station
Bicycle Storage
Spaces
54 spaces
Please note cycles can be carried on our trains free of charge restriction apply.
Type of Storage
Stands
Location
Both platforms
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
The Old Ford Public house, at the front of the station. (Bus Stops for through services)
No
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
No
