Last updated:Today at 14:59
Train companies affected:South Western Railway
North Dulwich station, Red Post Hill, Dulwich, London, SE24 7BX
Zone 2/3
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
Yes
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Yes
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
No
Yes
Yes
This station does not have step-free access to any platform.
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is in the Booking Hall opposite the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
No
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Yes
Yes
No
No
Yes
Waiting area may only be available during staffed hours at some locations.
Unheated, covered waiting areas are available on both platforms.
Yes
No
No
Yes
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Yes
The assisted helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Walkway to Platform 1
No
No
No
Yes
Waiting area may only be available during staffed hours at some locations.
Unheated, covered waiting areas are available on both platforms.
Yes
Yes
No
20 spaces
Cycles are left at owners risk. Abandoned cycles may be removed.
Stands
Station front
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below
No
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.