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North Wembley (NWB)

North Wembley station, East Lane, Wembley, Greater London, HA9 7NT

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Location

Ticket Hall

London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:05 - 00:50
  • Information Services Opening Times Saturday: 05:05 - 00:50
  • Information Services Opening Times Sunday: 06:50 - 00:30

Staff Help Available

  • Staff Help Available Monday to Friday: 05:05 - 00:50
  • Staff Help Available Saturday: 05:05 - 00:50
  • Staff Help Available Sunday: 06:50 - 00:30

Customer Help Points

Yes

Customer Services Notes

TFL Customer Services on 0343 222 1234

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:30 - 16:00
  • Lost Property Saturday: No
  • Lost Property Sunday: No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This station does not have step-free access

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

No

There are no seats in the ticket hall. Seats are available on the platform.

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:05 - 00:50
  • Staff help available Saturday: 05:05 - 00:50
  • Staff help available Sunday: 06:50 - 00:30
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

None

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

There are no seats in the ticket hall. Seats are available on the platform.

Refreshment Facilities

No

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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