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Nottingham (NOT)

Nottingham station, Carrington Street, Nottingham, Nottinghamshire, NG2 3AQ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:00 - 22:00
  • Opening Hours,Saturday: 05:00 - 22:00
  • Opening Hours,Sunday: 07:15 - 22:20
Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Collect and top your Smartcard at this location

Information Available

  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Available
  • Information Services Opening Times,Saturday: Available
  • Information Services Opening Times,Sunday: Available

Staff Help Available

  • Staff Help Available,Monday to Sunday: Available
  • Staff Help Available,Monday to Friday: Available
  • Staff Help Available,Saturday: Available
  • Staff Help Available,Sunday: Available

 Passenger Assistance meeting point is located in the main concourse at the ticket gates.

Customer Help Points

Yes

Left Luggage

Unavailable

Lost Property

Available

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.

This station has tactile paving at the edge of each platform.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 22:00
  • Waiting rooms,Saturday: 06:00 - 22:00
  • Waiting rooms,Sunday: 08:00 - 21:00

There is an Assisted Travel Lounge located at the front of the train station, once you pass through the barriers. Heated waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).

Seating area

Available

Induction loop pay phones

Available

none

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Taxi number displayed on useful information poster at station.

Impaired mobility set down/pick-up point available

Available

Accessible spaces

45 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Available
  • Staff help available,Monday to Friday: Available
  • Staff help available,Saturday: Available
  • Staff help available,Sunday: Available

 Passenger Assistance meeting point is located in the main concourse at the ticket gates.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:

  • Monday to Friday: 06:00 to 20:00

  • Saturday: 06:00 to 20:00

  • Sunday: 07:15 to 20:00

Accessible Toilets

Available

The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 22:00
  • Waiting Rooms,Saturday: 06:00 - 22:00
  • Waiting Rooms,Sunday: 08:00 - 21:00

There is an Assisted Travel Lounge located at the front of the train station, once you pass through the barriers. Heated waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).

Seating Area

Available

First Class Lounge

Unavailable

Located

Between Platform 4/5 - Currently Closed.

Tickets Accepted

All First Class ticket holders

Facilities

All First Class ticket holders

Refreshments

Complimentary tea and coffee & newspapers

Wi-Fi

Yes

Showers

No

Sheltered waiting area

There is sheltered waiting

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

957 spaces

Accessible spaces

45 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £9.50
  • Rate on Saturday £5.00
  • Rate on Sunday £5.00
  • Rate per week £29.00
  • Rate per month £95.00
  • Rate per 3 months £257.00
  • Rate per year £950.00

Notes

£3.00 Evening car park fare is available from 1800 until 0230.

ATM

Available

Refreshment Facilities

Available

Cafes and vending machines.

Shops

Available

Public Telephones

No

Accessible Public Telephones

Available

none

Bicycle Storage

Spaces

140 spaces

Cycle hub open 24 hours.  Changing facilities and toilet available.  Cycle repairs available at Russell's Bicycle Shed.

Type of Storage

Compounds & Stands

Location

Cycle hub located on ground floor of multi-storey car park on Queens Road.

Additional stands in secure compound adjacent to Platform 1 on Station Road.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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