Last updated:Today at 08:25
Train companies affected:Greater Anglia, Stansted Express
Nottingham (NOT)
Nottingham station, Carrington Street, Nottingham, Nottinghamshire, NG2 3AQ
The lifts are out of order at Nottingham station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:00
- Opening Hours Saturday: 06:00 - 20:00
- Opening Hours Sunday: 07:15 - 20:00
Location
Booking hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Collect and top your Smartcard at this location
Information Available From Staff
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
- Staff Help Available Monday to Friday: Yes
- Staff Help Available Saturday: Yes
- Staff Help Available Sunday: Yes
Passenger Assistance meeting point is located in the main concourse at the ticket gates.
Customer Help Points
Yes
Luggage Storage
No
Lost Property
Yes
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines.
This station has tactile paving at the edge of each platform.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms Monday to Friday: 06:00 - 22:00
- Waiting rooms Saturday: 06:00 - 22:00
- Waiting rooms Sunday: 08:00 - 21:00
There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
Seating area
No
Accessible public telephones
Yes
none
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Taxi number displayed on useful information poster at station.
Impaired mobility set down/pick-up point
Yes
Accessible spaces
45 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
- Staff help available Monday to Friday: Yes
- Staff help available Saturday: Yes
- Staff help available Sunday: Yes
Passenger Assistance meeting point is located in the main concourse at the ticket gates.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key. Toilet opening times:
Monday to Friday: 06:00 to 20:00
Saturday: 06:00 to 20:00
Sunday: 07:15 to 20:00
Accessible Toilets
Yes
The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:00 - 22:00
- Waiting Rooms Saturday: 06:00 - 22:00
- Waiting Rooms Sunday: 08:00 - 21:00
There is an Assisted Travel Lounge located at the front of the train stations, once you pass through the barriers. Heating waiting rooms on all platforms except platform 7, along with sheltered platform waiting areas with accessible seating (all platforms).
Seating Area
No
First Class Lounge
No
Located
Between Platform 4/5 - Currently Closed.
Tickets Accepted
All First Class ticket holders
Facilities
All First Class ticket holders
Refreshments
Complimentary tea and coffee & newspapers
Wi-Fi
Yes
Showers
No
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
957 spaces
Accessible spaces
45 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £9.50
- Rate on Saturday £5.00
- Rate on Sunday £5.00
- Rate per week £29.00
- Rate per month £95.00
- Rate per 3 months £257.00
- Rate per year £950.00
Notes
£3.00 Evening car park fare is available from 1800 until 0230.
ATM
Yes
Refreshment Facilities
Yes
Cafes and vending machines.
Shops
Yes
Pay Phones
Yes
Accessible Public Telephones
Yes
none
Bicycle Storage
Spaces
140 spaces
Cycle hub open 24 hours. Changing facilities and toilet available. Cycle repairs available at Russell's Bicycle Shed.
Type of Storage
Compounds & Stands
Location
Cycle hub located on ground floor of multi-storey car park on Queens Road.
Additional stands in secure compound adjacent to Platform 1 on Station Road.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
Information to plan your onward journey is available in a printable format here
'Nottingham Express Transit' the cities tram network serves Nottingham rail station. For route and times information: www.thetram.net
Nottingham PLUSBUS tickets are accepted for travel on the NET tram system.
East Midlands Airport. Nottingham City Transport operate a regular, daily 'Skylink' service from Nottingham station direct to East Midlands Airport. For details: www.skylink.co.uk
Through-ticketing is available from National Rail stations to East Midlands Airport via Nottingham Station and the 'Skylink' service.
