Skip to main content

Old Street (OLD)

Old Street station, Old Street, London, EC1Y 1BE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

London Fare Zone

Zone 1

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:40 - 00:40
  • Information Services Opening Times Saturday: 05:40 - 00:40
  • Information Services Opening Times Sunday: 07:00 - 00:40

Staff Help Available

  • Staff Help Available Monday to Friday: 05:40 - 00:40
  • Staff Help Available Saturday: 05:40 - 00:40
  • Staff Help Available Sunday: 07:00 - 00:40

Customer Help Points

No

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 08:30 - 16:00
  • Lost Property Saturday: No
  • Lost Property Sunday: No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

This is a Category C station. This station does not have step-free access.

The Assistance Meeting Point is the Platform Office.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible. See ticket office opening hours.

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

Yes

This station is underground.

Seating area

No

There are no seats in the ticket hall. Seats are available on the platform.

Getting to and from the station

Accessible taxis here

Yes

Contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:40 - 00:40
  • Staff help available Saturday: 05:40 - 00:40
  • Staff help available Sunday: 07:00 - 00:40
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 07:00 - 22:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

"

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

"

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

This station is underground.

Seating Area

No

There are no seats in the ticket hall. Seats are available on the platform.

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

In adjacent shopping arcade

Bicycle Storage

Spaces

36 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

Find Another Station