Last updated:Today at 10:45
Train companies affected:South Western Railway
Oxford (OXF)
Oxford station, Park End Street, Oxford, Oxfordshire, OX1 1HS
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 20:00
- Opening Hours Saturday: 07:30 - 20:00
- Opening Hours Sunday: 08:00 - 19:00
Please note: Reservations and tickets requiring reservations can only be sold between 09:00 and 18:00
Location
In ticket hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Situated by the ticket office.
Height adjusted ticket office counter
Yes
Travel centre may be used by wheelchair users .
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: Yes
Staff Help Available
- Staff Help Available Monday to Friday: 04:00 - 01:35
- Staff Help Available Saturday: 04:00 - 01:35
- Staff Help Available Sunday: 07:00 - 01:35
Meeting point: Help desk on the main concourse.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
CCTV at the Station
Yes
Tourist Information
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge to access platform 4. Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Situated by the ticket office.
Height adjusted ticket office counter
Yes
Travel centre may be used by wheelchair users .
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms Monday to Friday: 04:00 - 00:45
- Waiting rooms Saturday: 05:00 - 23:30
- Waiting rooms Sunday: 07:15 - 00:05
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible Taxis available at this station Please request staff assistance or call our free help line for.
Impaired mobility set down/pick-up point
Yes
At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Parking is free for valid blue badge holders. Fully accessible ticket office machine.
Staff Help
Staff help available
- Staff help available Monday to Friday: 04:00 - 01:35
- Staff help available Saturday: 04:00 - 01:35
- Staff help available Sunday: 07:00 - 01:35
Meeting point: Help desk on the main concourse.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on the Station Concourse. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: 04:00 - 00:45
- Waiting Rooms Saturday: 05:00 - 23:30
- Waiting Rooms Sunday: 07:15 - 00:05
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Park End Street
- -
- Oxford
- OX1 1HS
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
530 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders. Fully accessible ticket office machine.
Impaired mobility set down/pick up points available
Yes
At the station entrance.Assisted travel Meeting point - Customer Help Desk main Concourse. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £7.00
- Rate on Saturday £5.00
- Rate on Sunday £5.00
- Rate per week £35.00
- Rate per month £128.00
- Rate per 3 months £378.00
- Rate per year £1300.00
ATM
Yes
Refreshment Facilities
Yes
Coffee shop
Shops
Yes
Coffee shops, Marks and Spencers
Pay Phones
Yes
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Bicycle Storage
Spaces
1064 spaces
Cycle storage available for 758 cycles. Please note cycles can be carried on our trains free of charge restriction apply.
Type of Storage
Stands
Location
Car park
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Bainton Bikesbaintonbikes.com01865 311 610pre-booked bikes delivered to stationBrompton Dock0208 232 3931www.bromptondock.co.uk
More Information
Transport Links
From station forecourt in front of station
Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Bainton Bikesbaintonbikes.com01865 311 610pre-booked bikes delivered to stationBrompton Dock0208 232 3931www.bromptondock.co.uk
