Last updated:Today at 10:00
Train companies affected:South Western Railway
Paignton (PGN)
Paignton station, Station Square, Paignton, Devon, TQ4 5EF
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:55 - 18:00
- Opening Hours Saturday: 07:30 - 16:55
- Opening Hours Sunday: 09:40 - 16:40
Location
To right of station entrance
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 08:30 - 17:15
- Information Services Opening Times Saturday: 08:30 - 16:55
- Information Services Opening Times Sunday: 10:10 - 16:30
Staff Help Available
- Staff Help Available Monday to Friday: 08:30 - 17:15
- Staff Help Available Saturday: 08:30 - 16:55
- Staff Help Available Sunday: 10:10 - 16:30
Meeting point: Ticket office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing to the north of the station.
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
Yes
Ticket office hours
Ticket hall
Seating area
Yes
Accessible public telephones
Yes
The public phones are not accessible
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Contact local taxi companies for details of accessible taxis or member of staff
Impaired mobility set down/pick-up point
Yes
Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.
Accessible spaces
Not Specified
Accessible car park equipment
Paignton Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Friday: 08:30 - 17:15
- Staff help available Saturday: 08:30 - 16:55
- Staff help available Sunday: 10:10 - 16:30
Meeting point: Ticket office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 2.
Accessible Toilets
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Yes
Within accessible wc
Waiting Rooms
Yes
Ticket office hours
Ticket hall
Seating Area
Yes
Summer Prices 1st April to 30th September
Spaces
74 spaces
Impaired mobility set down/pick up points available
Yes
Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £7.60
- Rate on Saturday £5.30
- Rate on Sunday £5.30
- Rate per week £38.00
- Rate per month £120.00
- Rate per 3 months £294.00
- Rate per year £860.00
Winter Prices 1st October to 31st March
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Station Square
- Paignton
- TQ4 5EF
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
74 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Set down/drop off location is available at the station entrance. .Assisted Travel meeting point - Ticket Office main entrance. Please notify a member of staff.
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £3.00
- Rate per day £4.20
- Rate on Saturday £3.00
- Rate on Sunday £3.00
- Rate per week £21.00
- Rate per month £120.00
- Rate per 3 months £294.00
- Rate per year £860.00
Refreshment Facilities
Yes
Coffee shop/café
Shops
Yes
Coffee shop/café
Pay Phones
Yes
Accessible Public Telephones
Yes
The public phones are not accessible
Public Wi-Fi
No
Connect to "GWR Free Station WiFi"
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Location
Platform 2
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
No
More Information
Transport Links
From the front of the station
Yes
Information to plan your onward journey is available in a printable format here
No
