Last updated:Today at 08:12
Train companies affected:CrossCountry, LNER, Lumo, TransPennine Express
Last updated:Today at 07:14
Train companies affected:South Western Railway
Pangbourne (PAN)
Pangbourne station, Shooters Hill, Pangbourne, Berkshire, RG8 7DY
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:20 - 12:50
- Opening Hours Saturday: 07:00 - 13:30
- Opening Hours Sunday: No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
No
Smartcard notes
Smartcard Accepted
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 06:20 - 12:50
- Information Services Opening Times Saturday: 07:00 - 13:30
- Information Services Opening Times Sunday: No
Staff Help Available
- Staff Help Available Saturday: 07:00 - 13:30
- Staff Help Available Monday to Friday: 06:20 - 12:50
- Staff Help Available Sunday: No
Meeting point: Ticket Office.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Luggage Storage
No
Lost Property
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free category B3 station - “Some step-free access, may be in one direction only.”- This station has step free access to the Reading bound platform however Didcot bound can only be accessed via subway and stairs
Ticket barriers and gates
No
Accessible ticket machines
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
The National key toilets are operated by a radar key; these toilets are not accessible out of staffed hours.
Waiting rooms
- Waiting rooms Monday to Friday: 06:20 - 12:50
- Waiting rooms Saturday: 07:00 - 13:30
- Waiting rooms Sunday: No
On platform 1
Seating area
Yes
Accessible public telephones
Yes
The public phone is not accessible at this station
Getting to and from the station
Accessible taxis here
Yes
Accessible Taxis available at this station Please call our free help line for assistance.
Impaired mobility set down/pick-up point
Yes
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Staff Help
Staff help available
- Staff help available Saturday: 07:00 - 13:30
- Staff help available Monday to Friday: 06:20 - 12:50
- Staff help available Sunday: No
Meeting point: Ticket Office.
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are operated by a RADAR key; these toilets are not accessible out of staffing hours.
Accessible Toilets
No
The National key toilets are operated by a radar key; these toilets are not accessible out of staffed hours.
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 06:20 - 12:50
- Waiting Rooms Saturday: 07:00 - 13:30
- Waiting Rooms Sunday: No
On platform 1
Seating Area
Yes
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- Shooters Hill
- Pangbourne
- RG8 7DY
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
130 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Parking is free for valid blue badge holders
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £4.20
- Rate per day £6.00
- Rate on Saturday £4.20
- Rate on Sunday £4.20
- Rate per week £30.00
- Rate per month £98.00
- Rate per 3 months £290.00
- Rate per year £980.00
Refreshment Facilities
No
Pay Phones
Yes
Accessible Public Telephones
Yes
The public phone is not accessible at this station
Public Wi-Fi
Yes
Connect to "GWR Free Station WiFi"
Post Boxes
Yes
Bicycle Storage
Spaces
18 spaces
Please note cycles can be carried on our trains free of charge restriction apply.
Type of Storage
Stands
Location
outside main entrance and on platform 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses starting/terminating at Pangbourne: Front of the station. All other buses: A329 Shooters Hill bus stops
No
Information to plan your onward journey is available in a printable format here
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
