Last updated:Today at 10:45
Train companies affected:South Western Railway
Penzance station, Wharf Road, Penzance, Cornwall, TR18 2LT
On platform 3
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Smartcard Accepted
Meeting point: Passenger assistance office on Platform 3
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Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
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Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
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Tourist information office is opposite the station entrance.
This station has step-free access to all platforms / the platform.
Step Free Category A station - This station has step free access to the platforms. For a video tour of the station visit: https://www.youtube.com/watch?v=meVkZP_vvWA
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Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
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No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
Not Specified
Penzance Car Park 2
Meeting point: Passenger assistance office on Platform 3
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Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
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Yes
Yes
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This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train.
90 spaces
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No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
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Parking charges apply
90 spaces
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Yes
No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a.
No
Parking charges apply
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Connect to "GWR Free Station WiFi"
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15 spaces
Stands
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Penzance Bike Hirepenzancebikehire.co.uk07764 225 535located in town centre
The Bus Station adjacent to the station
Information to plan your onward journey is available in a printable format here
Penzance Bike Hirepenzancebikehire.co.uk07764 225 535located in town centre