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Last updated:Today at 11:44
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 11:27
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Last updated:Yesterday at 02:21
Train companies affected:National Rail

Pilning (PIL)

Pilning station, Station Road, Pilning, South Gloucestershire, BS35 4JT

This station has an extremely sparse service - currently only two trains, on Saturdays only and only in the eastbound direction.

There is no service whatsoever westbound towards Wales. Customers wishing to travel westbound will first need to take either of these two services eastbound and change at Filton Abbey Wood. Customers wishing to alight here travelling from the east will need to travel through to Newport (South Wales) and then travel back.

Alternatively, a much more frequent service is available to and from Patchway or Severn Beach station.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

No

Collection of pre-purchased tickets
  • No
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

CCTV at the Station

No

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A station - This station has step free access to the platform. Only one platform in use.

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. <

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

No

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance

Accessible spaces

0 spaces

Accessible car park equipment

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

10 spaces

Accessible spaces

0 space

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance

Car park CCTV

No

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

No

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