Last updated:Today at 19:13
Train companies affected:South Western Railway
Pitsea (PSE)
Pitsea station, Station Approach, Pitsea, Essex, SS16 4UD
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:15 - 20:00
- Opening Hours Saturday: 06:15 - 20:00
- Opening Hours Sunday: 06:45 - 20:45
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Customer Service Staff
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
Information Available From Staff
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:15 - 22:00
- Information Services Opening Times Saturday: 06:15 - 22:00
- Information Services Opening Times Sunday: 07:15 - 22:00
Staff Help Available
- Staff Help Available Monday to Friday: 06:00 - 21:00
Customer Help Points
Yes
Customer Services Notes
Monday - Friday, 08:00 - 20:00
Saturday - Sunday - Bank Holidays - 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
Luggage Storage
No
Lost Property
- Lost Property Monday to Friday: 08:00 - 20:00
- Lost Property Saturday to Sunday: 09:00 - 16:00
- Lost Property Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Lift access is available from street level to all platforms
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
Customer Service Staff
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Booking hall. This can be accessed using a radar key.
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Outside front of station
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Staff Help
Staff help available
- Staff help available Monday to Friday: 06:00 - 21:00
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located in the Booking Hall.
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Accessible Toilets
Yes
Booking hall. This can be accessed using a radar key.
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
114 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Impaired mobility set down/pick up points available
Yes
Outside front of station
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £1.00
- Rate per day £7.70
- Rate on Saturday £3.20
- Rate on Sunday £3.20
- Rate per week £32.00
- Rate per month £123.00
- Rate per 3 months £355.00
- Rate per year £1225.00
Notes
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
ATM
Yes
Main concourse opposite booking office.
Refreshment Facilities
Yes
Inside newsagents
Shops
Yes
Newsagents on main concourse
Bicycle Storage
Spaces
5 spaces
Type of Storage
Stands
Location
Outside front of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
On station approach Road turning circle.
Outside front of station
Information to plan your onward journey is available in a printable format here
