Plymouth (PLY)
Plymouth station, North Road, Plymouth, Devon, PL4 6AB
The following is reduced Ticket Office opening hours,
Sunday 6th July - 08:00-13:00
Saturday 12th July - 06:25-17:00
Tickets are available to be purchased Via Machine or Digitally
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:25 - 20:00
- Opening Hours,Saturday: 06:25 - 19:00
- Opening Hours,Sunday: 08:00 - 19:00
Location
In ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 04:30 - 01:00
- Information Services Opening Times,Saturday: 04:30 - 01:00
- Information Services Opening Times,Sunday: 08:00 - 00:00
Staff Help Available
- Staff Help Available,Monday to Saturday: 04:30 - 01:00
- Staff Help Available,Sunday: 08:00 - 00:00
- Staff Help Available,Monday to Friday: 04:30 - 01:00
- Staff Help Available,Saturday: 04:30 - 01:00
Meeting point: Gateline.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:25 - 20:00
- Waiting rooms,Saturday: 05:20 - 19:00
- Waiting rooms,Sunday: 08:00 - 20:30
Entrance area, Platforms 4, 5/6 and 7/8
Seating area
Available
Induction loop pay phones
Available
Station pay phones are not accessible
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
Accessible spaces
7 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine are available in the ticket hall.
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 04:30 - 01:00
- Staff help available,Sunday: 08:00 - 00:00
- Staff help available,Monday to Friday: 04:30 - 01:00
- Staff help available,Saturday: 04:30 - 01:00
Meeting point: Gateline.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
Within accessible wc's
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:25 - 20:00
- Waiting Rooms,Saturday: 05:20 - 19:00
- Waiting Rooms,Sunday: 08:00 - 20:30
Entrance area, Platforms 4, 5/6 and 7/8
Seating Area
Available
Operator
APCOA Parking (UK) Limited
- 0345 165 2030
- North Road
- Plymouth
- PL4 6AB
- http://www.apcoa.co.uk(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
267 spaces
Accessible spaces
7 spaces
Parking is free for valid blue badge holders.
Accessible car park equipment
Yes
Accessible ticket machine are available in the ticket hall.
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £10.90
- Rate per week £54.50
- Rate per month £180.00
- Rate per 3 months £495.00
- Rate per year £1440.00
Notes
Hourly tariff available from Friday at 1600 to Sunday at 2359
Up to 1 hour = £2.20
Up to 2 hours = £2.60
Up to 3 hours = £3.50
Up to 6 hours = £4.00
6 hours plus = £8.50
ATM
Available
Adjacent station entrance
Refreshment Facilities
Available
Coffee shops and vending machines
Shops
Available
WHSmith and Spar Supermarket, Coffee shops and vending machines
Public Telephones
Yes
Accessible Public Telephones
Available
Station pay phones are not accessible
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Adjacent taxi rank
Bicycle Storage
Spaces
34 spaces
Cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Platforms 3 and 4
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required
More Information
Transport Links
Front of the station.
Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required
