Last updated:Today at 21:53
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 21:18
Train companies affected:South Western Railway
Plymouth station, North Road, Plymouth, Devon, PL4 6AB
In ticket hall
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Yes
Yes
Yes
Smartcard Accepted
Meeting point: Gateline.
Yes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
No
Yes
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Yes
Yes
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office.
Yes
Yes
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Entrance area, Platforms 4, 5/6 and 7/8
Yes
Yes
Station pay phones are not accessible
Yes
Yes
Yes
Accessible taxis are available. Please request staff assistance.
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
7 spaces
Parking is free for valid blue badge holders.
Yes
Accessible ticket machine are available in the ticket hall.
Meeting point: Gateline.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.
Yes
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Yes
Within accessible wc's
Entrance area, Platforms 4, 5/6 and 7/8
Yes
APCOA Parking (UK) Limited
267 spaces
7 spaces
Parking is free for valid blue badge holders.
Yes
Accessible ticket machine are available in the ticket hall.
Yes
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.
Yes
Parking charges apply
Hourly tariff available from Friday at 1600 to Sunday at 2359
Up to 1 hour = £2.20
Up to 2 hours = £2.60
Up to 3 hours = £3.50
Up to 6 hours = £4.00
6 hours plus = £8.50
Yes
Adjacent station entrance
Yes
Coffee shops and vending machines
Yes
WHSmith and Spar Supermarket, Coffee shops and vending machines
Yes
Yes
Station pay phones are not accessible
Yes
Connect to "GWR Free Station WiFi"
Yes
Adjacent taxi rank
34 spaces
Cycles can be carried on our trains free of charge.
Stands
Platforms 3 and 4
Yes
Yes
Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required
Front of the station
Taxi Rank: Taxi rank is available at the station entrance, if you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required