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Last updated:Today at 06:29
Train companies affected:National Rail

Plymouth (PLY)

Plymouth station, North Road, Plymouth, Devon, PL4 6AB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:25 - 20:00
  • Opening Hours Saturday: 06:25 - 19:00
  • Opening Hours Sunday: 08:00 - 19:00
Location

In ticket hall

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 04:30 - 01:00
  • Information Services Opening Times Saturday: 04:30 - 01:00
  • Information Services Opening Times Sunday: 08:00 - 00:00

Staff Help Available

  • Staff Help Available Monday to Saturday: 04:30 - 01:00
  • Staff Help Available Sunday: 08:00 - 00:00
  • Staff Help Available Monday to Friday: 04:30 - 01:00
  • Staff Help Available Saturday: 04:30 - 01:00

Meeting point: Gateline.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to all platforms via lifts and the station subway. For a video tour of the station please visit: https://www.youtube.com/watch?v=xKz2G6l4hB8

Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms Monday to Friday: 06:25 - 20:00
  • Waiting rooms Saturday: 05:20 - 19:00
  • Waiting rooms Sunday: 08:00 - 20:30

Entrance area, Platforms 4, 5/6 and 7/8

Seating area

Yes

Accessible public telephones

Yes

Station pay phones are not accessible

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.

Accessible spaces

7 spaces

Parking is free for valid blue badge holders.

Accessible car park equipment

Yes

Accessible ticket machine are available in the ticket hall.

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 04:30 - 01:00
  • Staff help available Sunday: 08:00 - 00:00
  • Staff help available Monday to Friday: 04:30 - 01:00
  • Staff help available Saturday: 04:30 - 01:00

Meeting point: Gateline.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 4, Platform 7 and adjacent ticket counters.

Accessible Toilets

Yes

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Yes

Within accessible wc's

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:25 - 20:00
  • Waiting Rooms Saturday: 05:20 - 19:00
  • Waiting Rooms Sunday: 08:00 - 20:30

Entrance area, Platforms 4, 5/6 and 7/8

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

267 spaces

Accessible spaces

7 spaces

Parking is free for valid blue badge holders.

Accessible car park equipment

Yes

Accessible ticket machine are available in the ticket hall.

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Ticket office main concourse. Please notify a member of staff.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £10.90
  • Rate per week £54.50
  • Rate per month £180.00
  • Rate per 3 months £495.00
  • Rate per year £1440.00

Notes

Hourly tariff available from Friday at 1600 to Sunday at 2359

Up to 1 hour = £2.20

Up to 2 hours = £2.60

Up to 3 hours = £3.50

Up to 6 hours = £4.00

6 hours plus = £8.50

ATM

Yes

Adjacent station entrance

Refreshment Facilities

Yes

Coffee shops and vending machines

Shops

Yes

WHSmith and Spar Supermarket, Coffee shops and vending machines

Pay Phones

Yes

Accessible Public Telephones

Yes

Station pay phones are not accessible

Public Wi-Fi

Yes

Connect to "GWR Free Station WiFi"

Post Boxes

Yes

Adjacent taxi rank

Bicycle Storage

Spaces

34 spaces

Cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Platforms 3 and 4

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Plymouth Bike Hireplymouthbikehire.co.uk07577 279 928pre-booking required

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