Last updated:Today at 01:43
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 01:41
Train companies affected:South Western Railway
Portsmouth Harbour station, The Hard Interchange, Portsmouth, Hampshire, PO1 3PA
In the booking hall and at entrance from Ferry terminal
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Portsmouth Harbour ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact South Western Railway Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Portsmouth Harbour.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available.
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
No
Yes
Yes
No
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
No
No
Yes
Yes
Yes
Yes
38 spaces
Racks
Platform 1 and outside booking hall
No
Yes
There are no cycle hire facilities at this station
Hard Interchange Stands G, H or J
Information to plan your onward journey is available in a printable format here
Isle of Wight Ferry and Gosport Ferry.