Petersfield (PTR)
Managed by South Western Railway
Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected] -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Petersfield
Getting to and from the station
Bicycle parking
Compound,Lockers,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
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Platform 1, platform 2, platform 1 car park and secure area
- Storage spaces
- 172
-
6 cycle lockers and 166 cycle stand parking spaces
- Storage CCTV
- Yes
- Car Park
- Both Car Parks
- Note
-
Weekend tickets available after 1200 Friday £9.40
Off Peak from 1200 Monday to Friday
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 154 with 5 accessible spaces available
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £8.60
- Off peak rate
- £5.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £42.90
- Monthly rate
- £127.90
- 3 Monthly rate
- £383.70
- Annual rate
- £1179.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 06:10 - 20:00
Sunday 08:00 - 18:00
- Location
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Outside the station entrances
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Petersfield ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 06:00 - 21:00
Saturday 06:10 - 20:00
Sunday 08:00 - 18:00
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Please register your lost property using the form at SWR Lost Property. It can take several days for items to turn up, we will let you know if they do.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt, off Station Road
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
- Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning and evening peaks, and at all other times by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 11:00
16:00 - 21:00
Saturday 06:00 - 20:20
Sunday 08:00 - 18:20
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free category B Station - Petersfield is accessible to wheelchair users via level access at the London end of both platforms.
Step free interchange is possible via a level crossing at the London end of the platforms.
- Wheelchairs available
- No
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