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Last updated:Today at 09:21
Train companies affected:South Western Railway
Last updated:Today at 04:05
Train companies affected:National Rail

Putney (PUT)

Putney station, High Street, Putney, Greater London, SW15 1RT

The ticket office at Putney will close at 1840 on Sunday 3 December 2023 and at 1755 on Saturday 9 December 2023.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:25 - 20:10
  • Opening Hours Saturday: 06:25 - 20:10
  • Opening Hours Sunday: 07:10 - 20:10
Location

Near the station entrances on platform 1 and in the booking hall

London Fare Zone

Zone 2/3

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Putney ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Customer Help Points

Yes

Help points are available on all platforms

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Putney.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free category A Station - This station has step-free access to all platforms.

Ticket barriers and gates

Yes

Wide aisle gate available.

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.

Waiting rooms

No

Seating area

No

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes
Customer Help Points and Meeting Point

Yes

Help points are available on all platforms

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Toilets

No

Only accessible toilets are available. The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.

Accessible Toilets

Yes

The National key toilets are located in the corridor beyond the gateline; these toilets are operated by a radar key.

Baby Changing

No

Waiting Rooms

No

Seating Area

No

ATM

Yes

Refreshment Facilities

No

Pay Phones

No

Post Boxes

Yes

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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