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Last updated:Today at 08:41
Train companies affected:Avanti West Coast, Caledonian Sleeper, ScotRail, TransPennine Express

Queens Road (Peckham) (QRP)

Queens Road station, Queens Road, Peckham, London, SE15 2JR

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Thursday: 06:00 - 00:20
  • Opening Hours Friday to Saturday: 06:00 - 00:45
  • Opening Hours Sunday: 07:00 - 00:00
London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster top-up is only available from the self-service ticket machine.

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

Yes

Customer Help Points

Yes

The Assistance Meeting Point is above the Help Point on the platforms.

Luggage Storage

No

Lost Property

Yes

If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.

Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station: This station has step-free access to all platforms.

The Assistance Meeting Point is above the Help Point on the platforms.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.

Alternatively, you can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point

  • Calling our freephone number: 0800 138 1016

  • Textphone: 0800 138 1018

Accessible Toilets

Yes

Toilets may only be available during staffed hours at some locations.

Toilets may only be available during staffed hours at some locations.

Waiting rooms

No

Seating area

Yes

Unheated waiting shelters are available on the platforms

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

No dedicated area

Staff Help

Staff help available

Yes

Customer Help Points and Meeting Point

Yes

The Assistance Meeting Point is above the Help Point on the platforms.

Helpline
  • Helpline Monday to Sunday: Yes

The assisted helpline is not available on Christmas Day.

0800 138 1016

Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Toilets

Yes

Located in the booking hall.

Accessible Toilets

Yes

Toilets may only be available during staffed hours at some locations.

Toilets may only be available during staffed hours at some locations.

Baby Changing

Yes

Facilties may only be available when the station is staffed.

Waiting Rooms

No

Seating Area

Yes

Unheated waiting shelters are available on the platforms

Refreshment Facilities

No

Pay Phones

Yes

Public Wi-Fi

No

There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.

Bicycle Storage

Spaces

26 spaces

Type of Storage

Stands & Racks

Location

Located by the Asylum Road entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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