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Queenstown Road (Battersea) (QRB)

Queenstown Road (Battersea) station, Queenstown Road, Battersea, Greater London, SW8 4LP

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Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Location

Down the stairs at the entrance/Ticket machine situated on platform when entrance is closed.

London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 07:00 - 12:00, 15:30 - 19:30
  • Information Services Opening Times Saturday to Sunday: No

Staff Help Available

No

Customer Help Points

Yes

Help points are available on all platforms

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:30 - 19:00
  • Lost Property Saturday to Sunday: No
  • Lost Property Public Holidays: No

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Queenstown Road (Battersea).

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

Step-free category C station - This station does not have step-free access.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

N/A

Waiting rooms

No

Seating area

Yes

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Help points are available on all platforms

Helpline
  • Helpline Monday to Friday: Yes
  • Helpline Saturday: Yes
  • Helpline Sunday: Yes

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

Nearest accessible station

Toilets

No

N/A

Accessible Toilets

Yes

N/A

Baby Changing

Yes

Baby changing facilities in accessible toilet.

Waiting Rooms

No

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

Yes

Find WiFi Hotspots around Queenstown Road (Battersea) station

Bicycle Storage

Spaces

18 spaces

Type of Storage

Racks

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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