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Rayleigh (RLG)

Rayleigh station, Station Road, Rayleigh, Essex, SS6 7HJ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:00 - 20:00
  • Opening Hours Sunday: 08:10 - 19:30
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:00 - 20:00
  • Information Services Opening Times Sunday: 08:10 - 19:30

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:00 - 20:00
  • Staff Help Available Sunday: 08:10 - 19:30

Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended

Customer Help Points

Yes

Help point available on platform 1.

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

This station has step free access to both platforms but not between platforms. Ramp access to the Southend platform via The Approach road, approximately 650 metres away or 7 minutes walk.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 20:00
  • Waiting rooms Saturday: 06:00 - 20:00
  • Waiting rooms Sunday: 08:10 - 19:30
Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

Rayleigh Car Park 1

3 spaces

Rayleigh Car Park 2

0 spaces

Accessible car park equipment

Rayleigh Car Park 1

Rayleigh Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:00 - 20:00
  • Staff help available Sunday: 08:10 - 19:30

Driver only operated services. Mobile assistance teams operate within the area and can be available for booked assists. Customers wanting to turn up and go can do so when ticket office is open and staff will provide assistance as soon as possible. Booking is recommended

Customer Help Points and Meeting Point

Yes

Help point available on platform 1.

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets including accessible (radar key) toilets are located on platform 1. Toilets are available when the station is staffed

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 20:00
  • Waiting Rooms Saturday: 06:00 - 20:00
  • Waiting Rooms Sunday: 08:10 - 19:30

Seating Area

Yes

Station Car Park

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

414 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £8.00
  • Rate on Saturday £4.00
  • Rate on Sunday £4.00
  • Rate per week £32.00
  • Rate per month £138.00
  • Rate per 3 months £393.00
  • Rate per year £1377.00

Premium Bay

Car Parking Availability
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

23 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per year £1700.00

ATM

Yes

Located outside the station

Refreshment Facilities

Yes

Coffee shop Cold drinks vending machine Food vending machine

Shops

No

News agent

Pay Phones

Yes

Bicycle Storage

Spaces

110 spaces

42 sheffield stand spaces and 68 2-tier rack spaces

Type of Storage

Stands & Racks

Location

In car park

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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